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Hawk Ford of St. Charles
St. Charles, IL
2,847 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,847 reviews
September 04, 2020
Well done, my truck was clean and well performed maintenance. Fast service on the quick lane, and the quality of the work was high. I appreciate the care given to my vehicle. maintenance. Fast service on the quick lane, and the quality of the work was high. I appreciate the care given to my vehicle. More
by LMIHALIK
Verified CustomerEmployees Worked With
Zack Innocanti
September 04, 2020
Friendly, patient, and knowledgeable. Hands down the best dealer around. They took the time to put my wife and I in a brand new car when other dealers wouldn't even try. best dealer around. They took the time to put my wife and I in a brand new car when other dealers wouldn't even try. More
by Blackhawk15
September 04, 2020
It was a very pleasant experience. Bob my Salesman was awesome as was Andrew the Manager. The finance process was extremely quick and easy. Overall a great experience!!! awesome as was Andrew the Manager. The finance process was extremely quick and easy. Overall a great experience!!! More
by MSMARQUIS1
September 03, 2020
Bob Perri made everything go smooth and easy. Bob set expectations and lived up to his word. He followed up immediately after the purchase as well. expectations and lived up to his word. He followed up immediately after the purchase as well. More
by KRC381
September 03, 2020
great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great More
by BAK6040
Employees Worked With
great great
September 03, 2020
Great experience. Went in, told Kirk what I wanted, what my budget was, and what I wanted to look at. He immediately knew what was going to fit for me and from start to finish the entire experience was wond my budget was, and what I wanted to look at. He immediately knew what was going to fit for me and from start to finish the entire experience was wonderful. More
by SCPD332
September 03, 2020
I chose to buy my new truck at Hawk Ford. I worked with salesman Bill Wackerlin. He was very helpful, not pushy, and was able to get me in the truck I wanted at a price I was comfortable with. What more ca salesman Bill Wackerlin. He was very helpful, not pushy, and was able to get me in the truck I wanted at a price I was comfortable with. What more can you ask for? More
by CHRIS L.
September 02, 2020
Appreciated that you opened right on time. Very friendly and helpful throughout the whole appointment. I waited for the car and although it took well over an hour I could see the workers were diligent in th and helpful throughout the whole appointment. I waited for the car and although it took well over an hour I could see the workers were diligent in their work. Also appreciated how the staff works well together. I can't remember the young man to took care of me but he was very respectful and helpful. More
by CLEWIS8314
Employees Worked With
i can't remember his name.
September 02, 2020
Ken was a great salesman. Walked us through the whole process to special order a car. Explained all of the available features. We were able to see and drive a similar model. It took just a little longer process to special order a car. Explained all of the available features. We were able to see and drive a similar model. It took just a little longer then promised for the car to come in but that was understandable under the circumstances (Covid). More
by Loving the new car!
September 02, 2020
I enjoyed my experience. I would buy another car here again. I had 2 surprises and 1 was fixed and the other is in the process of being fixed. I knocked 1 star off because my 2 surprises I was working on again. I had 2 surprises and 1 was fixed and the other is in the process of being fixed. I knocked 1 star off because my 2 surprises I was working on with Eric and Andrew, I wish they would call back more. I did most of the calling. Not a huge issue, but calls back are always appreciated. More
by Andrew DiMaggio
