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Hawk Ford of St. Charles
St. Charles, IL
2,791 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,791 reviews
July 20, 2020
oil quick change all work explained and done in a timely manner. the vehicle report was explained in detail. Mechanic noticed noise that needed further examination. all work explained and done in a timely manner. the vehicle report was explained in detail. Mechanic noticed noise that needed further examination. Follow up appointment was scheduled. More
by MPHEWITT345
Verified CustomerEmployees Worked With
Steve Kershaw
July 20, 2020
Professional, friendly, knowledgable and helpful. Both Andrew Eric. Figured were available when I arrived. I’ve bought 2 cars and leased 4 from Zimmerman. This was very organized. Andrew Eric. Figured were available when I arrived. I’ve bought 2 cars and leased 4 from Zimmerman. This was very organized. More
by TERRYAPPLE12
July 18, 2020
I had a great time working with Eric while purchasing my first car. With his clever banter and joyful personality, he turned a stressful experience into a rather pleasant one, and I would recommend buying a first car. With his clever banter and joyful personality, he turned a stressful experience into a rather pleasant one, and I would recommend buying a car from Eric to all of my friends and family. More
by ALEXDIDIER23
Employees Worked With
July 17, 2020
Friendly service. Patrick, Service Writer, took the best possible care of my service needs. Went the extra mile to install my GPS updates which required the car to over Patrick, Service Writer, took the best possible care of my service needs. Went the extra mile to install my GPS updates which required the car to overnight at dealer. He made sure it stayed inside the service department for he overnights required. More
by whiffleinc86
Employees Worked With
Patrick Hertel
July 17, 2020
Very pleased with Hawk Ford in St. Charles. All staff was polite and professional. What I really respected about this dealership was that they were not rude and pushy, like I had encountered while lookin was polite and professional. What I really respected about this dealership was that they were not rude and pushy, like I had encountered while looking at other dealerships. They treat people properly. I would definitely return for my next purchase. More
by SANDIE.ISHIHARA
Employees Worked With
Other Employees :
Bob Perri, Joseph Addante, Andrew Munson
July 17, 2020
The dealerships staff was very nice and had great service. Love the truck and will be doing business with them again when I need another vehicle. service. Love the truck and will be doing business with them again when I need another vehicle. More
by DOM
July 16, 2020
We had an excellent experience here . Bill was wonderful to deal with and answered all our questions. Chris was very informative as well Took care of the key that was broken and got the windows tinted righ to deal with and answered all our questions. Chris was very informative as well Took care of the key that was broken and got the windows tinted right away More
by WHITLEYC1
July 16, 2020
Great service Took my car here for it's first oil change. Ready as promised, very professional and friendly people. Would highly recommend and will definitely be Took my car here for it's first oil change. Ready as promised, very professional and friendly people. Would highly recommend and will definitely be back. More
by DONNAPAP
Employees Worked With
Patrick Hertel, Scott Cheperka
July 16, 2020
Great service, srvc managers, sales. I live in park ridge and drive to Hawk Ford for all my automotive needs. I would only buy my Fords from Hawk Ford! and drive to Hawk Ford for all my automotive needs. I would only buy my Fords from Hawk Ford! More
by KC42168
July 16, 2020
Service was outstanding I talked with Steve and he handle my problem in a timely manner. The service center is clean and professional. The car was ready for pickup when I arr I talked with Steve and he handle my problem in a timely manner. The service center is clean and professional. The car was ready for pickup when I arrived. More
by taylor269
Employees Worked With
