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Hawk Ford of St. Charles
St. Charles, IL
2,796 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,796 reviews
July 03, 2020
Service great. Salesman thorough and very polite. Worked with the price we wanted to pay. Have bought cars from ford before so we felt confident . with the price we wanted to pay. Have bought cars from ford before so we felt confident . More
by BIGTIME147
Verified CustomerEmployees Worked With
Bob Perri, Andrew Munson
July 03, 2020
Over all great experience, great customer interactions. I am pleased with my service and all that you guys have done. But I think this 25 word is ridiculous am pleased with my service and all that you guys have done. But I think this 25 word is ridiculous More
by RAMONJPATRICK
July 02, 2020
Absolutely amazing. Hassle free and I was happy, Had a smile from ear to ear the whole time. They love to see you happy! Thanks guys! smile from ear to ear the whole time. They love to see you happy! Thanks guys! More
by GSTOP2006
July 02, 2020
Trading in a new lease Great experience from start to finish! Every person we worked with was wonderful and very accommodating! Felt like we weren't being toyed around with Great experience from start to finish! Every person we worked with was wonderful and very accommodating! Felt like we weren't being toyed around with and didn't have to haggle for a good price More
by ALEX.ANSTETT729
July 01, 2020
Great Service I always receive great service here. I know many of the people in sales and service, and I trust them to get the job done right. I always receive great service here. I know many of the people in sales and service, and I trust them to get the job done right. More
by METBOLLAND
Employees Worked With
June 30, 2020
Chris and Bill are the best! I have been in the business as well as a car buyer. They are top class, professional and even through this Covid pandemic, it felt just like normal due to their care. Great ex as well as a car buyer. They are top class, professional and even through this Covid pandemic, it felt just like normal due to their care. Great experience and will buy from Hawk again! More
by BMARR3121
June 30, 2020
Care about their customers I was treated professionally and fairly. In fact I was so impressed I bought three vehicles. My local dealer in Sycamore IL(which I have been going t I was treated professionally and fairly. In fact I was so impressed I bought three vehicles. My local dealer in Sycamore IL(which I have been going to for the last 30 years) treated me so bad I came to Hawk St Charles and could not believe the difference in the way I was treated. More
by KEVIN@WYNNSFREIGHT.COM
Employees Worked With
Kris, Bob Perri
June 28, 2020
First time walking in Kirk took care of us he did a great job and found the best truck in my price range thanks Captain Kirk job and found the best truck in my price range thanks Captain Kirk More
by JIMWATT1965
June 27, 2020
Best laid plans? Once the name changed from Zimmerman to Hawk, the “speed-lube” line was reinstated. I thought of the better memories of previous visits while under th Once the name changed from Zimmerman to Hawk, the “speed-lube” line was reinstated. I thought of the better memories of previous visits while under the former owner. Unfortunately, it didn’t go as planned. Showed-up with expectations of being whisked-in for a quick oil-change. Both service areas were understaffed. To make matters worse, the speed-lube side had another tech taken away to cover shortage at other service center. Worked piled-up, so I opted to go back home and would return upon a phone call. Call never came. I called back at 3:30PM only to be told I could not be serviced that day. Was given option to call back/come over the next day for service. I did, and what I thought were best laid-out plans took 2 days for an oil change. Not customer friendly. More
by whiffleinc86
Employees Worked With
Patrick Hertel
June 27, 2020
Issues with 2019 Ford Explorer After initial communication problems and meeting with Mgmt. auto was tested for 10 days. No problem discovered. G.P.S. screen updated.As of 6/26/2020 After initial communication problems and meeting with Mgmt. auto was tested for 10 days. No problem discovered. G.P.S. screen updated.As of 6/26/2020 no further mis-functions have occured. More
by TOMEILEENRIVAN
