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Hawk Ford of St. Charles
St. Charles, IL
2,765 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,765 reviews
April 10, 2020
Steve in service. Steve was great he got me in and the work done quickly. Thank you Steve for your efforts in turning my truck around the same day. Steve was great he got me in and the work done quickly. Thank you Steve for your efforts in turning my truck around the same day. More
by JLHOLD1960
Verified CustomerEmployees Worked With
April 10, 2020
We had a great experience and would highly recommend Hawk Ford in St. Charles. The sales rep (Ian) was great and not pushy at all! Thank you! Ford in St. Charles. The sales rep (Ian) was great and not pushy at all! Thank you! More
by CHADTINSLEY
April 09, 2020
Couldn't solve the diagnosed problem. Was able to replicate the issue but could not find a cause for the issue. They did provide me with a loaner. replicate the issue but could not find a cause for the issue. They did provide me with a loaner. More
by ITSMELISSA
Employees Worked With
Steve Kershaw
April 08, 2020
Smooth sales transaction with James Smith James is great to work with. This was the second truck I purchased from him iin the last few years Transactions are always fair, quick and seemless. James is great to work with. This was the second truck I purchased from him iin the last few years Transactions are always fair, quick and seemless. More
by kurt17
Employees Worked With
April 08, 2020
Service Center at Hawk Ford Service folks were honest and straight forward. I never felt pressured into scheduling any work that I was not comfortable with having done. They foun Service folks were honest and straight forward. I never felt pressured into scheduling any work that I was not comfortable with having done. They found some issues that were spotted before they became larger issues so I am glad that they were there to service my vehicle. More
by C.GARRIDO17
Employees Worked With
Patrick Hertel
April 07, 2020
I couldn’t be happier with the service I received. The work was done well, the staff was courteous, helpful, friendly, and professional. The work was even completed sooner than I expected! work was done well, the staff was courteous, helpful, friendly, and professional. The work was even completed sooner than I expected! More
by NHUNTSHA
April 04, 2020
Service was finished in less time than estimated. Everyone was polite and professional. I found the waiting area to be very clean. It was also very well stocked. Everyone was polite and professional. I found the waiting area to be very clean. It was also very well stocked. More
by jwittleder
Employees Worked With
Steve Kershaw
April 03, 2020
Bill Wackerlin was once again awesome very satisfied but hate to inform you 20 minutes after we left our car was hit still waiting to hear if it is totaled. So we may be back. very satisfied but hate to inform you 20 minutes after we left our car was hit still waiting to hear if it is totaled. So we may be back. More
by MSTEFAN0
Employees Worked With
April 02, 2020
Very satisfied with the service department. Work was performed in the time frame disclosed. They kept me updated on the status of the repair. Vehicle came home very clean!! performed in the time frame disclosed. They kept me updated on the status of the repair. Vehicle came home very clean!! More
by warrenrife
April 01, 2020
Everyone and everything was awesome. The people and the work done on my car was as if I was family. Thank you I will go back. work done on my car was as if I was family. Thank you I will go back. More
by JNP6623
Employees Worked With
