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Hawk Ford of St. Charles
St. Charles, IL
2,791 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,791 reviews
March 29, 2020
An easy purchase We're really enjoying our new truck. The moment I drove off of the lot, the check engine light came on. The truck service team took it in immediately, We're really enjoying our new truck. The moment I drove off of the lot, the check engine light came on. The truck service team took it in immediately, diagnosed the problem, and worked with the sales team on a solution. In the end, the cost of the repair was covered by the dealership, and the repair was done in a day. I'm grateful to have had such a positive experience at Hawk Ford! More
by MATT
Verified Customer
March 28, 2020
The quick lane is always easy to work with. People are always freindly and nice. Just wish you would still offer a free car wash with any service. always freindly and nice. Just wish you would still offer a free car wash with any service. More
by YOUTOCHAT
Employees Worked With
Patrick Hertel
March 27, 2020
Service expectations were delivered at a high level. Spoke with Steve reagding my appointment needs. He was very curteous and thorough over the phone. When I dropped off the vehicle and picked it up he w Spoke with Steve reagding my appointment needs. He was very curteous and thorough over the phone. When I dropped off the vehicle and picked it up he was very personable and all issues were taken care of as promised. More
by JLEWIS17
Employees Worked With
March 23, 2020
Simply great service. I bring all my vehicles here and have never had an issue. Staff is friendly and tech's are very knowledgeable and good at what they do.... Keep it up! have never had an issue. Staff is friendly and tech's are very knowledgeable and good at what they do.... Keep it up! More
by MANNY_MUNOZ23
Employees Worked With
Other Employees :
Zack Innocanti, Scott Cheperka
March 23, 2020
New vehicle purchase at Hawk Ford Great dealership. Friendly sales team and strong management. Definitely will return to purchase another vehicle in the future. Thank you Hawk Ford for Great dealership. Friendly sales team and strong management. Definitely will return to purchase another vehicle in the future. Thank you Hawk Ford for your professionalism. More
by RAMIN.AMIRSOLTANI
March 21, 2020
Great Experience Kirk Brown was great to work with. This is my third lease that I have worked with Kirk on. Andy the finance manager is also very good. Overall a ve Kirk Brown was great to work with. This is my third lease that I have worked with Kirk on. Andy the finance manager is also very good. Overall a very pleasurable experience. More
by TJHV
March 20, 2020
Our salesman, Bob, was excellent. We had some issues with the finance department and had to make additional trips to the dealership to resolve the matter. the finance department and had to make additional trips to the dealership to resolve the matter. More
by LYMOSIER
March 19, 2020
Kirk is a champion and should be made the mayor of Hawk Ford. Friendly, knowledgeable, and worked with us the make sure we left with the perfect car at a great price. Thank you Kirk! Ford. Friendly, knowledgeable, and worked with us the make sure we left with the perfect car at a great price. Thank you Kirk! More
by TIMSPAETH
March 18, 2020
Very fast turn around on a Ford recall! The guys did a great job of getting me in and out very quickly and everyone was very friendly. The guys did a great job of getting me in and out very quickly and everyone was very friendly. More
by Steve Miller
Employees Worked With
March 18, 2020
These guys were fantastic! They took great care of us. I've never been so please with a dealership. Easiest trade in we've ever done and got us in a car that we not only needed but wanted. I've never been so please with a dealership. Easiest trade in we've ever done and got us in a car that we not only needed but wanted. More
by William's Klan
