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Hawk Ford of St. Charles
St. Charles, IL
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,786 reviews
February 07, 2020
Had a really great car buying experience. Everyone was super nice and helpful. Especially Eric Sakumoto, the salesperson. Best I've ever seen. Great guy! super nice and helpful. Especially Eric Sakumoto, the salesperson. Best I've ever seen. Great guy! More
by MICKEYLOWE4
Verified Customer
February 06, 2020
I’m happy with my new truck the people at the dealer were very helpful and patient. Overall the service was good and I would go buy another car there in the future! very helpful and patient. Overall the service was good and I would go buy another car there in the future! More
by GERARDOB1677
Employees Worked With
February 04, 2020
The sales team at Hawk Ford was on the ball with the info on the vehicle, test drive, walk through of the features and getting me on the road in a quick and timely manner! on the vehicle, test drive, walk through of the features and getting me on the road in a quick and timely manner! More
by BBOWLING148
February 03, 2020
Steve in service is excellent, always helpful and very informative. Was able to work through my issue and I was completely satisfied with the experience. informative. Was able to work through my issue and I was completely satisfied with the experience. More
by sgattuso
Employees Worked With
January 31, 2020
Very friendly. I used the quick lane, they were able to get the vehicle right in for an oil change and tire rotation. The full inspection was completed get the vehicle right in for an oil change and tire rotation. The full inspection was completed More
by Jennifersav
Employees Worked With
Patrick Hertel
January 31, 2020
Service Department Great customer service. Steve Staub is hands down the best service writer I have ever had the pleasure of dealing with. I would recommend Hawk Ford to Great customer service. Steve Staub is hands down the best service writer I have ever had the pleasure of dealing with. I would recommend Hawk Ford to anyone asking where to service their vehicle. More
by CHRISPROULX1990
Employees Worked With
January 30, 2020
Service was fast and efficient for recalls need to be done to our leased vehicle. The oil change service was quick and efficient also. I will recommend this dealership. done to our leased vehicle. The oil change service was quick and efficient also. I will recommend this dealership. More
by katherine.magpantay
Employees Worked With
January 28, 2020
Great Service I had to take my vehicle in for a product recall. I thought it would take the majority of the day. To my surprise, the Hawk team completed the work I had to take my vehicle in for a product recall. I thought it would take the majority of the day. To my surprise, the Hawk team completed the work and an oil change within a couple of hours. They have always given me great service and are always friendly and professional. More
by Jan2178
