
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Always easy in and out Was just in for 40,000 mile maintenance. Including replacing broken windshield blades on was out in 40 minutes. They have never tried to up sell me on Was just in for 40,000 mile maintenance. Including replacing broken windshield blades on was out in 40 minutes. They have never tried to up sell me on things I don’t need. Real professional. More
Ecosport I went to Hawk Ford to look at a 2018 Ford Ecosport. Wasn't really looking to buy. Once I test drove it and talked with Kirk Brown I worked out a deal I went to Hawk Ford to look at a 2018 Ford Ecosport. Wasn't really looking to buy. Once I test drove it and talked with Kirk Brown I worked out a deal and drove the Ecosport home. I absolutely love the car so far. More
Good job We made sure to schedule an oil change while on a short visit back in town because we trust this dealership. Thanks for the good service. We made sure to schedule an oil change while on a short visit back in town because we trust this dealership. Thanks for the good service. More
Great Service! Once again Hawk Ford came through for me by getting my truck served quickly during the holidays and was able to troubleshoot the cause of several issu Once again Hawk Ford came through for me by getting my truck served quickly during the holidays and was able to troubleshoot the cause of several issues with my 2012 F-150. Drives like new once again. Service Manager Steve S did a great job in keeping me informed of the progress and diagnosis. Well worth the drive from Carol Stream!!!! More
Found vehicle that fit my needs and was fairly priced. Everyone there was very accommodating and listened to what we were looking for. We had searched vehicles online first and found that helpful. We have Everyone there was very accommodating and listened to what we were looking for. We had searched vehicles online first and found that helpful. We have always had goid experiences at this lication. More
Rewarding experience The service overall was phenomenal. They work with you and are very patient people as well. Customer service and the overall environment is very posit The service overall was phenomenal. They work with you and are very patient people as well. Customer service and the overall environment is very positive. More
New vehicle add ons! Very easy to set appointment and when I arrived the time I pulled in to the time I left was only few minutes. Car was finished when promised. Very p Very easy to set appointment and when I arrived the time I pulled in to the time I left was only few minutes. Car was finished when promised. Very professional, More
Steve’s Setvice Visit Both the Steve’s in service write up helped me out, I was offered a free loaner and was really pleased when it was a brand new Edge with only 190 mi Both the Steve’s in service write up helped me out, I was offered a free loaner and was really pleased when it was a brand new Edge with only 190 miles on it. The service took 3 days, which was expected, everything was completed to my full satisfaction, and Steve kept me updated daily on their progress. It couldn’t have been a better experience. Kudos to the service writers and technicians who cared for my car. Oh, and they were ready for me when I arrived to drop off and pickup my vehicle. Drop off took 15 minutes while they made sure they understood why was needed. Pick up when the service was complete only took 2-3 minutes. I keep coming back for all my car purchases and service because I can depend on the team at Hawk Ford to take great care of me. More
Gus and bob were amazing Gus and bob are truly amazing they both were pleasant and worked on finding the perfect car for my sister and I. I would recommend this dealer to anyo Gus and bob are truly amazing they both were pleasant and worked on finding the perfect car for my sister and I. I would recommend this dealer to anyone searching for a car used or new!!!!!! Marty in finance is great to...He get you in and out with no problems. More
Ecosport I went to look at a 2018 Ecosport, wasn't really in the market to purchase. Kirk Brown was my sales rep. He was very helpful. Worked with me and helpe I went to look at a 2018 Ecosport, wasn't really in the market to purchase. Kirk Brown was my sales rep. He was very helpful. Worked with me and helped make up my mind. Very good person to deal with. More