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Hawk Ford of St. Charles
St. Charles, IL
2,806 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
September 12, 2019
Great buying experience at Hawk Ford I sales person Kirk was great to deal with. He made my buying experience at Hawk Ford easy and seamless with no hassles. I will definitely go back t I sales person Kirk was great to deal with. He made my buying experience at Hawk Ford easy and seamless with no hassles. I will definitely go back to get my next Ford truck at Hawk Ford. Thank you. More
by GREENTECHDECO
Verified CustomerEmployees Worked With
September 12, 2019
No Pressure Purchase Thanks to Erik, Marty, and Chris for making the selection and financing aspect of my car search professional and comfortable. I highly recommend thes Thanks to Erik, Marty, and Chris for making the selection and financing aspect of my car search professional and comfortable. I highly recommend these folks. Service is great too. This was my second new car purchase there. More
by PATHOAN
September 07, 2019
quick service.......quality, professional job fast, exceeded my expectations, great job. Accepted my service challenge with virtually no advance appointment and made a strong effort to fit my pop fast, exceeded my expectations, great job. Accepted my service challenge with virtually no advance appointment and made a strong effort to fit my pop-up job into the day's schedule. The staff went above and beyond the call to get me in and get me done. More
by vakrause
Employees Worked With
Other Employees :
service tech guy on my job, Stephanie Yencer
September 05, 2019
Great Service The entire service experience was great. I would recommend the Hawk service team. All were courteous and friendly. And, I really appreciated the The entire service experience was great. I would recommend the Hawk service team. All were courteous and friendly. And, I really appreciated the ride home and the home pickup. More
by fred.oellien
Employees Worked With
Scott Cheperka
September 05, 2019
surprising good service this time. !! Last time I was in their was a huge argument with staff and management. Witnessed staff walking out and telling management they rip off customers. W Last time I was in their was a huge argument with staff and management. Witnessed staff walking out and telling management they rip off customers. Was very very hesitant to come back to service dept. More
by suziesfunnelcakes
September 05, 2019
easy to deal with was smooth and easy to deal with the dealership, was in and out quickly at a fair price. Eric was very knowledgeable of the product. was smooth and easy to deal with the dealership, was in and out quickly at a fair price. Eric was very knowledgeable of the product. More
by GARYSANDLUND
Employees Worked With
September 04, 2019
Great experience From the time I made my appointment to meeting with the service manager and the quality work that was done on my vehicle very satisfied From the time I made my appointment to meeting with the service manager and the quality work that was done on my vehicle very satisfied More
by GHYMAN55
Employees Worked With
September 03, 2019
Screwed again at dealer. Had promises of repairs made but not followed through. Sales man hard to get a hold of some times. Ha negative attitude when communicating. Was told i Had promises of repairs made but not followed through. Sales man hard to get a hold of some times. Ha negative attitude when communicating. Was told if I still wanted the repairs he promised, at no charge, I would have t pay for it myself. More
by bipestick
Employees Worked With
Ian Seufert
September 03, 2019
Regular oil and lub service Went in for a oil and lube service was taken care of in a timely manor and as always informed on any other items that needed attention due to time or Went in for a oil and lube service was taken care of in a timely manor and as always informed on any other items that needed attention due to time or mileage. That is why my Ford has 120000 miles and running just fine. Would recommended the facility and staff. More
by RedBaron822
Employees Worked With
Patrick Hertel
September 02, 2019
Why do a have to pay for a well known issue? I have been charged I’ve $100 to change the nuts on my tires. I have been told this is a well known issue with the nuts ford (and others use. If thi I have been charged I’ve $100 to change the nuts on my tires. I have been told this is a well known issue with the nuts ford (and others use. If this is knows, why do i have to pay for something you are aware will create a problem? And my warranty expired 3 months ago....I would expect some flexibility, in particular on situations like this where Ford recognizes the problem! More
by GUIDO.NAVA
Employees Worked With
I do not know the names
