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Hawk Ford of St. Charles
St. Charles, IL
2,768 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,768 reviews
September 15, 2023
I’ve rated Hawk Ford service innSt. Charles several times! The quality of service and the technicians hasn’t changed! They are great and Steve the Man in Charge is AWESOME! Always a gre Charles several times! The quality of service and the technicians hasn’t changed! They are great and Steve the Man in Charge is AWESOME! Always a great experience. More
by KMAC195623
Verified Customer
September 14, 2023
Went very well, made the appointment and dropped the car off the night before. Was surprised to get a call the next day early saying that they were all set. It was a recall update, so very happy with the off the night before. Was surprised to get a call the next day early saying that they were all set. It was a recall update, so very happy with the results. I must apologize that I do not remember the young ladies name at the quick lube counter, but she was very thorough and professional when reviewing the paperwork. Thank you. More
by MTIMES4
Employees Worked With
Young lady with Glasses and short hair. :)
September 14, 2023
Over many visits both scheduled and Quick Lane the receiving personal have been welcoming and invested in the needs of the client and their concerns for the auto. receiving personal have been welcoming and invested in the needs of the client and their concerns for the auto. More
by FREMONTOPS
Employees Worked With
Connor Brown
September 14, 2023
Friendly professional sales team , in my limited experience as a new customer the service department is very efficient too experience as a new customer the service department is very efficient too More
by RSMYTH
September 13, 2023
Great Friendly Courteous Convenient Fast Clean Free ride home if needed Convenient location all the staff was awesome Will always use Hawk of St.Charles The Van Pool Family home if needed Convenient location all the staff was awesome Will always use Hawk of St.Charles The Van Pool Family More
by PETEVANPOOL
Employees Worked With
September 10, 2023
Excellent service. Great Communication. I was dropped off at work and a few days later picked up from my home by the dealership to pick up my car with no cost to me. Ab Great Communication. I was dropped off at work and a few days later picked up from my home by the dealership to pick up my car with no cost to me. Above and beyond. Definetly my favorite Service in West Chicago! More
by KVLAD313
September 10, 2023
Nice Ford store. Convenient location and friendly staff. I switched from another Ford dealer and am glad I did. Convenient location and friendly staff. I switched from another Ford dealer and am glad I did. More
by busphillip
September 09, 2023
Very fast, nice, courteous. Caring and fast. We love this dealership and its commitment to customer happiness. Steve was awesome. Caring and fast. We love this dealership and its commitment to customer happiness. Steve was awesome. More
by JDCHROBAK
Employees Worked With
