Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,786 reviews
Verified Customer
July 23, 2023
Excellent customer service all around at Hawk Ford of St. Charles! Eric S. is one of the best of the best! Professional, kind & knowledgeable! Very easy to do business with and made buying our vehicle a gre Charles! Eric S. is one of the best of the best! Professional, kind & knowledgeable! Very easy to do business with and made buying our vehicle a great experience! More
by Red009
Employees Worked With
July 23, 2023
fai and easy to deal with. he'd the truck ready on time and were mindful of my time. he'd the truck ready on time and were mindful of my time. More
by SDOONAN
July 21, 2023
Steve was very helpful and was not pushy in any way. He always answered our questions and was very responsive. He always answered our questions and was very responsive. More
by DSAVOIA1
Employees Worked With
July 21, 2023
Excellent service. Had a nail in my tire and got an appointment last minute. Oil change and tire repair and out of the shop within an hour Had a nail in my tire and got an appointment last minute. Oil change and tire repair and out of the shop within an hour More
by PAUL.BASICH
Employees Worked With
Connor Brown
July 20, 2023
Connor is great at the service desk. My only complaint was that I had an 11:00 appointment and my car didn't get in until probably 20-30 mins after that. Wasn't a big deal but I was ho My only complaint was that I had an 11:00 appointment and my car didn't get in until probably 20-30 mins after that. Wasn't a big deal but I was hoping to be in and out a little quicker with the appointment time. More
by JBURCHINAL
Employees Worked With
Connor Brown
July 20, 2023
Great dealership sales guy very helpful. It was a fun car buying experience which is not always the case. It was a fun car buying experience which is not always the case. More
by raby2321
Employees Worked With
July 20, 2023
Another very good experience with the Service Dept @ Hawk Ford-St Charles. Drop-off and pick-up were smooth, and the service quality was excellent. Ford-St Charles. Drop-off and pick-up were smooth, and the service quality was excellent. More
by thomas.russe
