
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This was one of the easiest car buying experiences I've ever had. Bill Wackerlin was easy going with no hard sell. I was buying a cargo van for an animal rescue organization. Bill understood that money is ever had. Bill Wackerlin was easy going with no hard sell. I was buying a cargo van for an animal rescue organization. Bill understood that money is always tight with non profits and didn't try to push any add ons or extras. Eric Sakumoto helped with a couple of things even though I wasn't his customer. More
I was in and out quickly and feel like they did a good job with the sale. job with the sale. More
Person answering phone knew what was needed for recall notice. She advised could be done in Quick Lane while I waited. Opted for oil change since I was there. Service writer was courteous. Work was co notice. She advised could be done in Quick Lane while I waited. Opted for oil change since I was there. Service writer was courteous. Work was completed faster than expected! More
The recall on my car seems to be fixed well. I asked the dealership to remove the my key feature on my car and they did not. After waiting for 4 hours I was extremely disappointed they couldn’t I asked the dealership to remove the my key feature on my car and they did not. After waiting for 4 hours I was extremely disappointed they couldn’t remove my key from my vehicle. More
Since taking ownership Hawk Ford St. Charles has improved the overall appearance of the dealership. The presentation presented when checking in for service makes most feel confident Charles has improved the overall appearance of the dealership. The presentation presented when checking in for service makes most feel confident that their vehicle will be address in a professional and timely manner. The up grades made definitely makes a big difference appearance wise that is welcoming to the public looking for their next car or truck. More
I recently purchased a 2023 Ford F150 Platinum from Bill Wackerlin at Hawk Ford of St. Charles, IL, and I am extremely satisfied with the experience. If you are looking to purchase and work with a friendly Wackerlin at Hawk Ford of St. Charles, IL, and I am extremely satisfied with the experience. If you are looking to purchase and work with a friendly, knowledgeable, no pressure to purchase sales associate, I encourage you to visit Hawk Ford in St. Charles, Illinois, and request to speak with Bill Wackerlin. I have purchased multiple vehicles from Hawk Ford, formerly Zimmerman Ford, since 2001; always dealing with Bill Wackerlin, and I have never been disappointed. Hawk Ford's Service Department has always been outstanding too. More
We had a wonderful experience buying a used vehicle. Kirk was amazing as he answered all our questions and set everything up for us. We are very pleased with our Escape as we drove it on a trip last w Kirk was amazing as he answered all our questions and set everything up for us. We are very pleased with our Escape as we drove it on a trip last weekend. I would highly recommend Hawk Ford! More
Had an appointment for an oil change. Took me right away and was finished in 45 minutes. Everything was great. Connor was very helpful. Took me right away and was finished in 45 minutes. Everything was great. Connor was very helpful. More