Hawk Ford of St. Charles - Service Center

The service was completed on a timely basis and the customer service staff was friendly and courteous. customer service staff was friendly and courteous. More

We had some bumps in the process, but the staff at St Charles Ford did what it took to make it right Charles Ford did what it took to make it right More

Checked me in quickly and very professional and kind. They update to what my Bronco needed. They update to what my Bronco needed. More

Great service and quick response to all my questions. Quick service, was done around the estimate time. Quick service, was done around the estimate time. More

Service Advisor, Brian Gates, was exceptional at communicating each day as your service technicians were diagnosing and repairing my vehicle. communicating each day as your service technicians were diagnosing and repairing my vehicle. More

as always steve and his team took care of our warranty issue pleasure to do business with issue pleasure to do business with More

The service at Hawk Ford is terrific. I have worked with Steve Staub and Kristy Swanson on both of my trucks. They are both great representatives for your dealership. Your techs do grea I have worked with Steve Staub and Kristy Swanson on both of my trucks. They are both great representatives for your dealership. Your techs do great work. I am always pleased when I pick up my vehicles. And, your team also provides rides to and from my home or office while my vehicles are being services. Your drivers are great. More

The service was performed and on time. The customer service staff was courteous and helpful. The customer service staff was courteous and helpful. More

I purchased our first car from this dealership back in 2009 and since then we are on our 11th vehicle. They make every effort to find the perfect car for us even if they don't have it themselves. Have b 2009 and since then we are on our 11th vehicle. They make every effort to find the perfect car for us even if they don't have it themselves. Have been very pleased with every purchase. We have worked with Chris Krueger for many years and more recently with Jeff Records and they did a great job ensuring we were pleased with our purchases. More

people were very nice, helpful and setting up service was easy on line. X X easy on line. X X More