Hawk Ford of St. Charles - Service Center

Appointment was on time and the work promptly. I will definitely return to the dealership for a purchase of a new car. I will definitely return to the dealership for a purchase of a new car. More

Surprisingly easy to work with Hawk's service department. This was an unexpected, but pleasant experience all things considered. This was an unexpected, but pleasant experience all things considered. More

They were courteous and promptly attended the situation with my truck. Plus the entire area is very clean. with my truck. Plus the entire area is very clean. More

we always use steve in service for our fleet needs vary courteous and professional pleasure to do business with courteous and professional pleasure to do business with More

Easy scheduling, friendly staff, faster than expected work! Thanks for another great job, Hawk Ford Truck Center! work! Thanks for another great job, Hawk Ford Truck Center! More

Kevin is a rockstar. He’s an amazing employee and anyone would be lucky to have him on a team! Wonderful job and keep up the great work!!! He’s an amazing employee and anyone would be lucky to have him on a team! Wonderful job and keep up the great work!!! More

Very convenient. Everyone was exceptionally helpful and polite. definitely recommend this dealership to anyone interested in a Ford Everyone was exceptionally helpful and polite. definitely recommend this dealership to anyone interested in a Ford More

The young man I dealt with was personable and responsive. He called me when my car was ready. Timeline was what he said. No issues. He called me when my car was ready. Timeline was what he said. No issues. More

I called the dealership and made an appointment for that same day for an oil change, and I was in and out of the dealership in an hour. Staff was friendly waiting area was clean, and they even followed up o same day for an oil change, and I was in and out of the dealership in an hour. Staff was friendly waiting area was clean, and they even followed up on a recall issue that I didn’t even bring up. More

Inexperienced salesman. I asked specific questions about an item(s) that were to be included on the order and was told they were included - not the case! Hawk Ford needs t I asked specific questions about an item(s) that were to be included on the order and was told they were included - not the case! Hawk Ford needs to make this right! Lo balled my trade. I ended up selling myself for $5000 more than the lo ball figure More