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Headquarter Honda
Clermont, FL
1,668 Reviews
Headquarter Honda is the first commercial building in Florida to achieve the highest certification of the United States Green Building Council (LEED Platinum status). -- L.E.E.D. stands for "Leadership in Energy and Environmental Design."
It is a genuine commitment made by the owner's entire family. Built by local contractors with 100% local materials; Headquarter Honda also employs a 100% local workforce.
We are able to save an average of 35% in energy costs by being green. We graciously pass those savings on to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,668 reviews
August 07, 2014
Customer satisfaction Mike Jahangir was a very professional sales representative. He took his time and answered all of our questions in detail. The staff was very friendl Mike Jahangir was a very professional sales representative. He took his time and answered all of our questions in detail. The staff was very friendly. Overall it was a pleasant experience, one that I would highly recommend to anyone. I give Mike Jahangir and Headquarter Honda a five star rating. More
by Iris L
August 03, 2014
Excellent Service This is my second car bought in Headquarter Honda, Thank you to Mr, Mike Jahangir for your excellent service and courtesy . The crew is friendly and m This is my second car bought in Headquarter Honda, Thank you to Mr, Mike Jahangir for your excellent service and courtesy . The crew is friendly and made my experience great. the dealer enviroment is great , clean and the customer service is excellent, I was bringing my civic to maintenance and never have a problems. I will bring my Camry to service there to rather tahn Toyota if Clermont because I have a problems there and Headquarter Honda could bring maintenance tro my car too. Thanks Headquarter Honda. I recomment 100%. More
by LuisCostales1
July 28, 2014
Good deal Nice place. Nice customer service. Thanks to Mike Jahangir to help me and my wife with the deal. Next time to buy a car will be there.. Nice place. Nice customer service. Thanks to Mike Jahangir to help me and my wife with the deal. Next time to buy a car will be there.. More
by Javier25
Employees Worked With
July 28, 2014
Great experience I enjoyed Leon Miller a LOT. Pretty funny guy... not pushy at all. Was a pleasure driving with him and he knew a lot about the car... very descripti I enjoyed Leon Miller a LOT. Pretty funny guy... not pushy at all. Was a pleasure driving with him and he knew a lot about the car... very descriptive without being abrasive or pushy. I would buy a car from him again. More
by plutotaco
Employees Worked With
July 15, 2014
Wonderful experience Austin Jackson greeted me at the door when I came into Headquarters Honda to service my vehicle. He was professional, friendly, and thorough through Austin Jackson greeted me at the door when I came into Headquarters Honda to service my vehicle. He was professional, friendly, and thorough throughout the whole process. The waiting room was comfortable with reclining chairs and great coffee! I'll definately be returning. Austin, thank you for the great service! More
by adam32e
Employees Worked With
Austin Jackson, Austin Jackson
July 15, 2014
Awesome Service I brought my Cr-V in for regular service and they gave me a complimentary inspection. On the inspection report it showed I had an oil leak but my vehi I brought my Cr-V in for regular service and they gave me a complimentary inspection. On the inspection report it showed I had an oil leak but my vehicle was out of factory warranty! Kara immediately talked with her manager and got the part covered underneath my power train warranty and then got it taken care of super fast! I couldn't have asked for more More
by Ajax05
Employees Worked With
Kara Kay
June 30, 2014
Great experience at HQ Honda! June 12, 2014 my husband and I had a simple oil change scheduled at twelve with Nicole Cockcroft. I was running 15 minutes behind but upon arrival I w June 12, 2014 my husband and I had a simple oil change scheduled at twelve with Nicole Cockcroft. I was running 15 minutes behind but upon arrival I was still greeted with a huge smile. She sat us down and went over the process and even explained that we would receive a free car wash each time we bring our vehicle in. I have brought my CR-V in previously but was unaware of this special service. Our car was ready in no time! Mrs. Cockcroft proceeded to go over future recommendations to keep us running smooth. It was an overall great experience and I will continue to have Nicole Cockcroft at HQ Honda Clermont service our CR-V and Accord. Thank you again Nicole for explaining what we needed so simply and straight forward, being up beat, and most of all, keeping my family and me safe! More
by mzaustin814
Employees Worked With
Nicole Cockcroft
June 16, 2014
Don't Waste Your Time I would never use this dealership again nor would I recommend them to anyone. I shopped for months to find the best deal on a used vehicle for me an I would never use this dealership again nor would I recommend them to anyone. I shopped for months to find the best deal on a used vehicle for me and my family, and I thought I had found it at Headquarter Honda, boy, was I wrong. I bought a Nissan Versa on 6/7/14, on 6/10/14 (the first day I really drove the car) my gas gauge told me I had no gas, and I had mouse droppings inside my vehicle. I called the dealership immediately and complained to multiple employees, including Paul Rienzi and Jeff Revolt, who told me I would need to return the car so it could be looked at. I brought my car in on Saturday (because I work all week and their service hours were not conducive to my schedule) and sat at the dealership for 4.5 hours while they took my car apart and surprisingly told me they could not find anything wrong with it. They told me that the car was not showing that it did not have any gas so they did not know how to fix the problem. Then they told me it was a rodent problem. I said "I know, I told you that when I called!!" So they then proceeded to tell me they had to drop the gas tank, but that may take time. They told me that I would need to bring it back on a weekday and leave it so they could look at it further. So you are telling me that I would need to take a day off of work and miss a day's pay to bring this car back so you can tell me you may or may not be able to fix it! Now it is Monday and my vehicle still tells me I have no gas. These are just the most annoying problems, these don't include the fact that I had no air in my tires, and had to go get them all filled, or that I had to replace my wipers the first day, or that my brights don't work properly and I will have to replace them as well, or the fact that the only speaker that works is the right rear, or the smell in the vehicle that won't go away no matter how much air freshener you use. Beware anyone looking to buy a vehicle from these people, they are dishonest scammers. More
by angieb77
June 13, 2014
Don't Waste my Time I came in asked Leon for a an out the door quote on a base model Honda Odyssey and left my number. No call. I was back the next day for some service I came in asked Leon for a an out the door quote on a base model Honda Odyssey and left my number. No call. I was back the next day for some service on my current Honda Odyssey so I found Leon and again asked for a quote. He got Mike who in a less than congenial manner stated to me the MSRP of the vehicle was; and that while he would take an offer that was what he was asking. I indicated I felt like he was wasting my time. He stated he thought I was wasting his. I left. For the record, providing me a quote on a vehicle is not a ridiculous request. I have recently received detailed quotes from your competitors. My wife just discovered your dealership and I was hoping to work with you because I was so impressed with your service department. Even if you only quoted me MSRP I am sure there are still fees and taxes on top of that and I wanted to understand what I was looking at before spending time working out details of my purchase. I loved your service department. Mike on the other hand was confrontational and rude. I will not be buying my car with your dealership and that's a shame More
by AmonAckley
Employees Worked With
June 01, 2014
Outstanding Service This is the Best dealer we have ever visited, period. The staff, the service, and the deal we received were outstanding. Mr. Esteve you have inherited This is the Best dealer we have ever visited, period. The staff, the service, and the deal we received were outstanding. Mr. Esteve you have inherited loyal customers for life. Thank you!!! - Martinez Family More
by Pancho765
