Headquarter Honda

What an experience!!! Joel & Mike treated us terrific--we just bought a 2009 Honda Accord from them--From the time we drove up to the time we finished with Tony the finance manager we couldn't h terrific--we just bought a 2009 Honda Accord from them--From the time we drove up to the time we finished with Tony the finance manager we couldn't have been treated any better. No pressure sales,test drive, fact and figures , and away we went. The whole team was professional, caring and listened to what you had to say. The environment was great, the building beautiful and GREEN, the little perks for doing business with them were also nice. Go There, You will enjoy your buying experience. More

My visit to Headquarter Honda, was like a miracle for me. I was truly pleased with how these individuals dealt with me. They are the most friendly people I have ever come across. I am very satisifed with my I was truly pleased with how these individuals dealt with me. They are the most friendly people I have ever come across. I am very satisifed with my car and would recommend as much people as I possible can to this dealership. THANKS GUYS!!! Ivy & Herby More

I called to make an appointment for an oil change. I spoke to Danielle, who told me to bring my vehicle in the next day. When I went in to the dealership, Danielle completely ignored me, didn't even say spoke to Danielle, who told me to bring my vehicle in the next day. When I went in to the dealership, Danielle completely ignored me, didn't even say good afternoon. Nikkol stepped in to write up my vehicle. I was not told how long my vehicle would take, just told to have a seat and they would come get me. An hour later, an entirely separate service advisor, Kara, came to me to cash me out. I do not appreciate being ignored by the service advisor I made the appointment with, and to be bounced around to two other service advisors in the span of an hour shows a complete and utter lack of regard for their customers. More

My wife and I have been buying new or used cards for over 40 years. It is an exercise that neither one of us looks forward to experiencing. That is not to say that all previous buying experiences were bad. 40 years. It is an exercise that neither one of us looks forward to experiencing. That is not to say that all previous buying experiences were bad. Already having a leased car for the Dealership and getting my service done there I asked Carlos, a service rep who could I speak to about buying a used car. I wanted a straight shooter. He introduced my wife and I to John Shelling and the rest of the experience was excellent. Not only is John a fine gentlemen but he was extremely knowledgeable about each of the cars we looked at. There was never any pressure or fast talking. He was an honest man who we trusted immediately. I would not be the least bit apprehensive in saying the he is one of your top sales people. We also had the privilege of meeting and working with Monte Solomon who is also a very knowledgeable and trust worthy gentlemen. Our finance person was Tony Angel who also new what he was doing and explained everything clearly and fully. And finally, Carlos who has been taking care of our two Honda cars has been a pleasure to work with twenty months or so. In closing, We would just like to say that the above mentioned employees, your "A" team are just what your Dealership needs in going forward. Best of luck and continued success to all of your employees and the Headquarter Honda Dealership. Signed Jim & Betty Devlin More

John was a very good person to deal with, very easy to make a decision about what type of vehicle to get. He helped us with all the questions and supplied us with all the right answers.I diffenately would make a decision about what type of vehicle to get. He helped us with all the questions and supplied us with all the right answers.I diffenately would recondmend your dearlership and john to anyone.thanks again steve lambert More

Lets talk about my visit to Headquarters Honda on 1/7/12. We Went on a hunt for a used vehicle to drive to work. Little did i know my wife really wanted to test drive a 2012 Accord. After test driving the ac We Went on a hunt for a used vehicle to drive to work. Little did i know my wife really wanted to test drive a 2012 Accord. After test driving the accord and stopping @ the local publix Shopping center on 455 where Herbi made us get off the vehicle, i said HMMMMM I wonder what he is going to tell us . Well he actually told us all about the vehicles Technology and how it works AMAZING!!!! We went to the dealer and started to negotiate on the 2012 Accord, that when the fun started after about an hour of debates.. some young fellow by the name of John agreed to our deal and gave Herbi the green light . I would like to inform consumers this is a great place to purchase or lease a vehicle. Mark Wilson is very good at what he does to explain step by step what you are signing and what it means. Herbi is pressure free.. and that fellow John came out to the car port to congratulate us on the purchase, that was impressive. Great job Great team effort. Thanks again Herbi, Mark, John, Carlos >>> Have a great and prosperous 2012 More

My wife, daughter, and I were in Monday night to test drive a van and talk about a trade in. The sales staff was incredibly inconsiderate of their perspective customers. Never have I felt so pressured drive a van and talk about a trade in. The sales staff was incredibly inconsiderate of their perspective customers. Never have I felt so pressured and uncomfortable at a Honda Dealership. I politely asked Andrew and Dave ( I also believe there was a John involved who we never actually saw or talked to) to give me less than 24 hours to come back and finalize the deal after work the next day when I was told this deal is not good tomorrow. My wife and I have never owned a vehicle that was not a Honda; we love the cars and over the years have come to love working with Honda when it’s time for a trade in. Our bad experience at Headquarter Honda was enough that I will hesitate even bringing my cars back to the service department. I can’t tell you how many time I heard from their mouths “We haven’t made a sale all day.” The sales team should be bit more worried about making a sale to happy customer not rushing to get the final sale in that night. More