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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
2,662 Reviews
Hebert's Town and Country Chrysler Dodge Jeep is your leading new and used car dealer in Shreveport, LA! We are fully stocked with the most fuel efficient and versatile cars, trucks, and SUVs in the market - the new Jeep, Chrysler, Ram and Dodge models. Visit our Shreveport, Louisiana Chrysler, Dodge, Ram and Jeep dealership today for a great deal on the world's best cars!
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,662 reviews

September 21, 2023

Excellent, Fast Service, Thoroughly serviced and completed. Friendly staff always waiting to be of service. More

by anthbroome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hebert's Town & Country
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing this positive review of your experience with our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. We enjoyed reading about the excellent and fast service you received from our friendly team. Your feedback is greatly appreciated.

Helpful
September 20, 2023

The staff was knowledgeable and made me feel that my want and needs was important. More

by hiltondufont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your kind review! We are so glad that our staff was attentive and knowledgeable throughout your experience at Hebert's Town & Country Chrysler Dodge Jeep Ram and we hope you have a wonderful rest of your day.

Helpful
September 19, 2023

Easy to get our oil changed and tires rotated. Everything went smoothly and there were no problems. More

by Cajun_Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are glad to see that you had a great experience having your oil changed and tires rotated here at Hebert's Town & Country Chrysler Dodge Jeep Ram! Our Service Team does everything they can to service you efficiently, we appreciate your acknowledgment and are always here should you need help in the future.

Helpful
September 19, 2023

Rating would have been 5 stars except for the long wait to diagnose the problem. More

by edkaspar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 19, 2023

Bought a used vehicle here this year & went in for a tire that kept leaking down. I knew the tire had been worn because I have put several miles on it within my 8 months of ownership. More

by k_manshack03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram and I would appreciate the chance to speak with you about your overall experience with our Sales Team regarding the condition of your tire on the pre-owned vehicle you recently purchased. Would you mind sending me your preferred contact information so we can discuss this further? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
September 18, 2023

Service department was no help at all. . would not fix my ram 2500!! Mo more ram More

by KTATER32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would like the chance to further discuss your experience with our Service Team regarding your RAM 2500. Can you please email me with your preferred contact information? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
September 18, 2023

Tiffany was quick and efficient with all of our paperwork. She was quite clear with any extra details or necessary information while we completed signing. We thoroughly enjoyed our experience with More

by Denise Jeansonne
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Farley
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Sep 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing this 5-star review with us, Denise. We're glad to know that you were pleased with our Sales Team's efficient work during your visit at Hebert's Town & Country Chrysler Dodge Jeep Ram. Have a fantastic day.

Helpful
September 18, 2023

They are awesome to work with. Thanks goes out to Jere Merritt @ Hebert’s Town & Country! More

by Kedice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the positive review of your experience with Hebert's Town & Country Chrysler Dodge Jeep Ram. Your feedback is appreciated.

Helpful
September 17, 2023

I was very pleased with the Dealership. As to the amount of harassment I got over the survey I already sent in. It does change my mind just a little bit. More

by ramm206431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you for your positive review and feedback. It is great to know that you were pleased with the service you received from our accommodating team. Should you need anything, please don't hesitate to reach out to us at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Helpful
September 16, 2023

Jeremy Tate went above and beyond to ensure that I was satisfied as a customer. More

by anewcreatureinhim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tate
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Sep 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi, we're so happy to receive your excellent review and learn that our Sales Department was able to go above and beyond to ensure that you were satisfied! Please let us know if there is anything else we can do for you here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

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