Hebert's Town and Country Chrysler Dodge Jeep RAM

The work was done as promised, the staff was super helpful and answered all questions clearly. The work was completed as promised and cost was competitive. This is the third body repair done by the bo helpful and answered all questions clearly. The work was completed as promised and cost was competitive. This is the third body repair done by the body shop for us and have always been very pleasant to work with More

Service was absolutely awesome. So greatful to have bought my vehicle from here. Thanks for all hands on deck experience So greatful to have bought my vehicle from here. Thanks for all hands on deck experience More

Normally 5 star… This last experience not so great. I got oil change(great) and tire rotation ( not great) Bring the car out, we can’t get the tire off. You guys were the last to put the tire on. I had I got oil change(great) and tire rotation ( not great) Bring the car out, we can’t get the tire off. You guys were the last to put the tire on. I had some brake work done a couple months ago here. The technician put the lugs on too tight. They come back and say you had the calipers painted, I did. Well they have to take the tires off to do that, I know! That was done a month before the break work! It took forever to get the tire off. Now my car feels different when I drive it, like the tire is going to come off any moment! More

Very pleasant and easy buying process. They delivered the truck to my home. The truck was clean and full tank of gas. They delivered the truck to my home. The truck was clean and full tank of gas. More

Helpful & attentive people work there & fresh coffee was provided. While I waited. I will return. provided. While I waited. I will return. More

Had an intermittent problem and they charged me to fix it and made it worse. Also timing of getting an oil change is ridiculous. I spent over 5 hrs in that dept over the course of two days in that dept. Pres and made it worse. Also timing of getting an oil change is ridiculous. I spent over 5 hrs in that dept over the course of two days in that dept. Preston was fine although he didn’t call me back like he said he would. The techs were fine. It wasn’t until I came back the next day that they showed a willingness to help and figure out the problem. Once they did they wanted to charge me again! Unlikely that I would return or do any business with Hebert’s. More

Better soon better soon soon soon soon soonsooon soon soon soon soon soon soon soon soon soon soon soon soon soon More

Since Nate took over all of my maintenance & repair needs, my service experience has been first class. needs, my service experience has been first class. More

I arrived at the dealership at 6:40 AM to get in line early. Once the dealership opened, I expressed to Preston everything I needed fixed on my Chrysler. I asked for the technician to change my oil, chec early. Once the dealership opened, I expressed to Preston everything I needed fixed on my Chrysler. I asked for the technician to change my oil, check a sound that I heard near my passenger side tire, and my power steering fluid. I was told my vehicle would be ready within the hour, and I noticed it was sitting out in front and no one had said anything to me. I asked if my vehicle was ready and Preston said yes. He said the technician noted the power steering was low, so he went to confirm with the technician if he topped it off. The technician had NOT topped it off, so Preston told him to go to parts, get the power steering fluid and top off my vehicle. I was irritated by this because I asked for that to be taken care of when I arrived. I asked Preston if he checked that sound near my tire. Preston said he hadn’t noted anything, so Preston went to drive my vehicle himself. He came back and told me he heard the sound. Christian was gone on a test drive with another customer, so I continued to wait for him to return to check my vehicle. He was gone quite some time, and I continued to wait. It’s been over 2 hours at this point 🙄. Finally, Christian returned and drove my vehicle. He said it was a strut and I needed an alignment too. The part would not be available for 45 days. I left super frustrated and do not plan to return to this dealership again. More

Doesn't care about your vehicle. I went in for an oil change, they didn't check anything, just changed my oil. I went in for an oil change, they didn't check anything, just changed my oil. More