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Heiser Chevrolet Cadillac

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.5
1,256 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,256 reviews

March 21, 2024

Had an unexpected problem with my vehicle that I needed dealt with and Liam fit me in and took care of issue until I could get an appointment to completely get issue taken care of! This was much appreciate More

by JOHN-HENRY02
Recommend Dealer
Yes
Employees Worked With
Liam
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Mar 25, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
March 21, 2024

Nathan was very helpful. He was very thorough. Nathan was friendly and polite each time More

by Dongoeden27g
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Heimerl
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Mar 25, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
March 20, 2024

It was good ? ??? I have no more words Done now your pissing me off More

by MSRICKS
Recommend Dealer
Yes
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Mar 25, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
March 18, 2024

I was not very thrilled after my tire rotation they did not reset the maintenance in my car. They took it through the car wash and the whole back of the car and side was still dirty and I talked to two dif More

by ADRIANNE_HAMILTON
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Heimerl
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Mar 19, 2024 -

Heiser Chevrolet Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

Helpful
March 16, 2024

All went smoothly. Leigh was VERY helpful both on the day of delivery and a follow up visit for tech issues. More

by waynemarykolbe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Granzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
March 15, 2024

Leigh did excellent job showing me all new things with my new truck . Ryan explained everything I need to know on loan.. More

by PAL.SPRINTCAR74
Recommend Dealer
Yes
Employees Worked With
Ryan Granzow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Granzow
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Mar 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
March 14, 2024

Gary and Shelly were very helpful, friendly and easy to work with. Overall a great experience! More

by jmnin12
Recommend Dealer
Yes
Employees Worked With
Ryan Granzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Granzow
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Mar 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
March 14, 2024

The staff I worked with was very helpful and friendly. My overall experience was excellent! More

by jmnin12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Granzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the young man I dealt with at the service dept. But he was very nice, Gary Marcouiller
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Mar 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
March 14, 2024

I always like the convenience of Heiser I purchased my car there it's close to my home it's close to where I work I can usually get in for service quickly the car is always completed by my lunch hour and More

by SONNYMICHELLE2002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Harris
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Mar 19, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
March 11, 2024

We were happy with the ease of our purchase of a new vehicle. We will definitely go back to Heiser for future purchases. More

by C_LAATSCH
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Konek
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Mar 12, 2024 -

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
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