Heiser Chevrolet Cadillac - Service Center

Cannot recommend this dealer and service center. They are rude and not truthful. I will be taking my business elsewhere. They are rude and not truthful. I will be taking my business elsewhere. More

All 3 people I bought my '21 Vette from told me I could transfer my serving to Oconomowoc where I live which I did n they quoted me &180 so I said ok I'll get it free from my Heiser. I go and get my servi transfer my serving to Oconomowoc where I live which I did n they quoted me &180 so I said ok I'll get it free from my Heiser. I go and get my service done and get a bill for $293!!! Pissed. Not to mention my 4-5 hours at my billing rate of $1,000/hr!!! More

Heiser needs to hire more service techs si we can get in when needed. Also remove online service scheduling because it does not work. Twice in last year I thought I was scheduled but notified that I was not when needed. Also remove online service scheduling because it does not work. Twice in last year I thought I was scheduled but notified that I was not and had to wait as long as three weeks to get in. Both times I was told on line scheduling does not work. Then get rid of it More

The shop was very clean and neat, and well light. the service manager was very kind and helpful. The work to be done was written up with a coupon, when I came to pay the bill I had to remind them of the service manager was very kind and helpful. The work to be done was written up with a coupon, when I came to pay the bill I had to remind them of the amount because of the coupon. More

stopped in to have some back ordered. Splash guards installed. everything handled appropriately. were pleasant in agreeing to give me a ride back and forth to my house Splash guards installed. everything handled appropriately. were pleasant in agreeing to give me a ride back and forth to my house More

They always work with us to get us in as soon as possible. We can always rely on Nathan. possible. We can always rely on Nathan. More

It was a great experience! Nathan did a great job communicating what was going on with my truck and how long it would be to get it repaired. They ended up getting it done even Nathan did a great job communicating what was going on with my truck and how long it would be to get it repaired. They ended up getting it done even earlier than thought. More

He kept me up to date on what was going on and when it would be done. would be done. More

Had an unexpected problem with my vehicle that I needed dealt with and Liam fit me in and took care of issue until I could get an appointment to completely get issue taken care of! This was much appreciate dealt with and Liam fit me in and took care of issue until I could get an appointment to completely get issue taken care of! This was much appreciated!! More

Nathan was very helpful. He was very thorough. Nathan was friendly and polite each time He was very thorough. Nathan was friendly and polite each time More