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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,160 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,160 reviews

April 28, 2023

Well i was very satified with staff but very disapointed that my car does the same things and makes the same noises. Hard to trust auto mechanics. Paid over $1000 and car feels the same More

by wazitacs
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen
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May 05, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

April 28, 2023

I will never shop at this dealership or recommend this dealership to any friends or family. More

by JBANDOSZESKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Crandall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Ferguson-Calmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Shepard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Mihalski, Samantha Calmes, Rafael Rivera
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May 05, 2023 -

Heiser Chevrolet responded

Dear valued customer, I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

April 28, 2023

Outstanding sales and service by the team. Management is attentive and responsive at all times. Pleasant experience More

by TYMN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Ann Scaffidi, Willie Lemle, Samantha Calmes
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May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 26, 2023

Greg Koss was awesome. I came in told him what I wanted and he made it happen. This man has gone over and beyond his job duties. I'm so happy I ended up being his client! P More

by Shootie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Geboy
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May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Greg and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 26, 2023

Greg Koss was awesome. I came in told him what I wanted and he made it happen. This man has gone over and beyond his job duties. I'm so happy I ended up being his client! P More

by Shootie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Geboy
Report | Print
May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Greg and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 25, 2023

Very friendly and knowledgeable staff. Made us feel comfortable. Answered every question that we had. Supportive during the whole buying process. More

by JAREIF74
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Alvarez
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May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 25, 2023

Best used car purchase experience we have ever had. Our salesperson was Demetrius and he made this whole process GREAT. Thanks Again for your service. Would do this again. More

by Ron Olejniczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Demetruis Bennett
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May 04, 2023 -

Heiser Chevrolet responded

Ron, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Demetruis was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!!

April 20, 2023

They called until they reached me. Good communication. Their work was efficient and communicated well with instructions. More

by PELLSONBEHLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta
Report | Print
May 04, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 19, 2023

Amy was the only sales person to come out of the building and greet me. The only person out of 7 car dealerships. More

by KEVINKOBLESKE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Elertson
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Apr 19, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 17, 2023

Service was quick, courteous and I would highly recommend this dealer for any future services. More

by Houstondante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Apr 19, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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