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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
1,883 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 1,883 reviews

April 13, 2022

The dealership was very courteous kind and considerate of your time answered all of your questions in a timely manner did not make you wait was ready when we arrived had things in order took us on a test dri More

by MINNIETELLIS
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, PJ Geboy
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Apr 14, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 13, 2022

This was the best car buying experience I’ve ever had. The Heiser team was very attentive and responsive. They were awesome to work with! More

by THE_VANCES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Rice, PJ Geboy
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Apr 14, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 12, 2022

Everyone at Heiser Chevy is professional,friendly,and do care about the concerns I have had. I highly recommend Heiser because from my time of purchase to the service department treat me with respect and ha More

by jpelto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Mike Catanese, Service Team, Mark McCabe
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Apr 14, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 12, 2022

Jason is great! Quick and easy sale on my vehicle. Would go back for another More

by ALYSE.STONEBRAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jason was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

Helpful
April 12, 2022

The recall was serviced and taken care of as the notice stated. Everything was good! Also thanks for the courtesy check over of the truck. More

by 211can
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Apr 14, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
April 11, 2022

Took it in for airbag recall. Did that fine. Then got a phone call telling me it needed trans cooling lines. $700. Worth. Told them to go ahead and also check drivers door, squeak More

by Bobber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Catanese
Report | Print
Apr 12, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

Helpful
April 06, 2022

Had oil changed. Brake inspection passed when from pads where almost metal on metal. Also asked to check for noise I was hearing. Found no problem and ended having a More

by Jradosta
Recommend Dealer
No
Employees Worked With
Don’t know name of service writer that wrote my truck up the Saturday I was there.
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Apr 08, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

Apr 08, 2022 -

Jradosta responded

I explained what happened, What is me calling to explain again going to do? I won’t be back. Thank you

Helpful
April 06, 2022

Thank you Dave and Brad for your help with me for purchasing my leased vehicle More

by EIEEUI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear David and Brad were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

Helpful
April 05, 2022

Service department was good they were on the ball assisted by sales consultant Amy Elertson More

by LADYGIRL2454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Elertson, Service Team
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Apr 06, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
April 05, 2022

They did the recall fix and then proceeded to scare me not to get on the road as the tire rod was broken and estimated $1500 to fix. I decided to drive home 3 hrs away and get it fixed for $267. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Catanese
Report | Print
Apr 06, 2022 -

Heiser Chevrolet responded

Mike, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

Helpful
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