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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,582 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,582 reviews

December 29, 2020

My family and I have been buying cars from Heiser Ford for many many years. I always have a great experience and Hutch is my “go to”guy for finding exactly what I’m looking for. I always leave feeling com More

by ARNOLDRACHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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Dec 30, 2020 -

Heiser Ford Lincoln responded

Dear Rachael, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've continued to have a great experience with Hutch and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

Helpful
December 28, 2020

The service was great! The staff was very welcoming and helpful. The sales assistant took great care of me while working on my deal. R More

by RON1102MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robinson, Zak Krushas
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Dec 30, 2020 -

Heiser Ford Lincoln responded

Dear Ron, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Zak and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

Helpful
December 28, 2020

Great dealership, all the way from the sales to financing. They could not have been more helpful. We would definitely recommend Heiser Ford Lincoln to anyone!! More

by JSBUDDIES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer, Kristina Beck, Griff Dixon
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Dec 28, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
December 24, 2020

I like the employees, the service, the environment inside building this is the 5th Lincoln Continual that I have leased. And my Son Brandi Winfrey is one of the best New car salesmen at Hisser More

by Jan_hank@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Brandi Winfrey
Report | Print
Dec 28, 2020 -

Heiser Ford Lincoln responded

Dear Jan, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Brandi and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
December 23, 2020

I’m not sure what service visit this for ? I already replied about my visit on 11/24 that was not satisfactory.The communication was pretty much missing . More

by HATCOLLECTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the service representatives name, Service Team
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Dec 30, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. Please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

Helpful
December 22, 2020

Always get great service at Heiser. I have only 1 complaint. I wish they woukd put my headlights back on AUTOMATIC, when they are done. I find out they are OFF, when a drivers flashes their lights at More

by KARENK-H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Jakovec
Report | Print
Dec 23, 2020 -

Heiser Ford Lincoln responded

Dear Karen, Thank you for the kind words! We are pleased to hear that you've continued to have a great experience with the Heiser team. We sincerely apologize for any inconvenience we may have caused with your headlights. I have sent your feedback to our Service Manager Pete Cooney in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
December 22, 2020

Brandi is the best sales representative we have worked with. This is the second vehicle we’ve purchased from him & Heiser Ford.We will continue to come back as along as he is there! More

by KIM_FISCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey, Kristina Beck
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Dec 23, 2020 -

Heiser Ford Lincoln responded

Dear Kim, Thank you for the kind words! We are thrilled to hear that you've continued to have a great experience with Brandi and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
December 22, 2020

Patrick was helpful as usual as this is our second vehicle in the last few months and probably the 10th over the last 5 years More

by CRAIG70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Pat Cardinal, Kristina Beck, Olivia Guzman
Report | Print
Dec 23, 2020 -

Heiser Ford Lincoln responded

Dear Craig, Thank you for the kind words! We are thrilled to hear that you've continued to have a great experience with Pat and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
December 21, 2020

I have been a Customer of Heiser for 20 years and will be for another 20. A big Thank you to ZAK KRUSHAS for the top-notch service in helping get my new ESCAPE! More

by WAGNER-JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JORDAN & TIM, Chris Meyer, Zak Krushas
Report | Print
Dec 23, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you've continued to have a great experience with Zak and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Ford Escape!

Helpful
December 21, 2020

I had tire rotation done when they gave car back to me Lug nuts were loose on one tire. Was about to get accident on freeway More

by JATINDERBIR2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
Dec 23, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney directly by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

Helpful
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