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Heiser Ford Lincoln
Glendale, WI
1,933 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,933 reviews
May 12, 2026
Everything went smoothly and successfully I was very impressed with the professionalism and how well I was kept informed I really appreciate the excellent service impressed with the professionalism and how well I was kept informed I really appreciate the excellent service More
by ROGER_CARP
Verified Customer
May 11, 2026
Haven’t gotten my 2016 Ford Explorer back yet but after I get it back, I will give you a rating. Thank you. get it back, I will give you a rating. Thank you. More
by mrbelve6868
May 10, 2026
I have purchased a number of Lincoln Navigators, this Salesman was the first who really knew the vehicle and its options. Was very helpful on new car set-up Salesman was the first who really knew the vehicle and its options. Was very helpful on new car set-up More
by PFFWPRES
May 08, 2026
They do a great job of taking care of you and the issues you have with you vehicle. you have with you vehicle. More
by faikens47
May 07, 2026
I didn't not have good service the visit before. The service approved 100%.I give you a five star The service approved 100%.I give you a five star More
by Denise holmes
May 07, 2026
Working with Leela was good. I had the price worked out with her. Then I was sent to Devin and felt like everything was a secret. He didn't explain the cost of the warranty or wh I had the price worked out with her. Then I was sent to Devin and felt like everything was a secret. He didn't explain the cost of the warranty or what kind of deductible I wanted. He added it to the total without even telling me the cost and added the most expensive but lowest deductible. He never told me my interest rate or anything. I was given no paperwork to review these things before I left. No figures were shown to me at all. I did sign the loan without pushing for answers. That's on me, but I felt exhausted after spending the day negotiating everything they wanted to add and I didn't speak up. It cost me an extra 3500. I thought with 10,000 down and my trade of 4500, that I would be in a better financing position. I also have an excellent finance rating. So I expected the rate to be better. He never even mentioned that I was financing for 75 months on a loan that I thought was for 60 months. In the future I would work with Leela again, but will be much more conscientious with finance and ask more questions. I really don't care for the dealer experience when buying a car! This time too many secrets! I felt like he was hiding the costs from me on purpose! Even put his hand over some of the details when he was talking to me. More
by nevrhi
May 06, 2026
The issue with our ford fiesta took a couple visits to figure out. The issues was eventually resolved. My only issue is they weren’t able to replicate the issue of the car no starting, but I was as soon figure out. The issues was eventually resolved. My only issue is they weren’t able to replicate the issue of the car no starting, but I was as soon as I picked the car up after the first second round of diagnosis. We had to take numerous videos to show the issue and we were consistently able to replicate the issue, but they couldn’t. The issue was found and resolved eventually. It was a tricky issue, but maybe more checks earlier could have identified the issue. More
by bakrueger75
Employees Worked With
May 05, 2026
The service dept took in my 20+ year old suv, found a problem & fixed it. Good going. My baby will take me thru another winter. problem & fixed it. Good going. My baby will take me thru another winter. More
by karolinwb
May 04, 2026
Always gets the job done, riendly staff and professional. I will always go back to them.. I will always go back to them.. More
by Debra
