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Heiser Ford Lincoln

Glendale, WI

4.2
1,916 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,916 reviews

April 19, 2026

it was a recall on the camera for the company truck I drive. can not rate the service team because i just dropped off the truck and left with a coworker. the Ford building was shut down do to a gas leak More

by cs3184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dropped off at different building
Apr 20, 2026 -

Heiser Ford Lincoln responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

April 18, 2026

It was a good experience and they got the job done quickly and efficiently I will bring my car back to that anytime. It needs some work done. More

by P6885112
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
Apr 18, 2026 -

Heiser Ford Lincoln responded

Thank you for letting us know the Ford Fusion Hybrid service was quick and efficient. We’re glad you’ll feel comfortable returning for any additional work needed. Philip and the service team look forward to helping you again. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

April 11, 2026

Jason was prompt, and professional. They arrived as promised. Let me know what was going to happen and completed the Recall work as asked and scheduled. More

by Tkuney
Recommend Dealer
Yes
Employees Worked With
Gary Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Smith
Apr 11, 2026 -

Heiser Ford Lincoln responded

It’s great to hear your Ford F-150 recall was handled promptly and professionally. We’re glad our team kept you informed and completed the work as scheduled. Let us know if you need anything further. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

April 10, 2026

Peyton my salesman was very helpful, bassim did my paperwork and made it very easy. More

by austin.rumberg
Recommend Dealer
Yes
Employees Worked With
Roy Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Edwards
Apr 11, 2026 -

Heiser Ford Lincoln responded

It was a pleasure assisting you with your new Ford lease. Roy and the team are glad the process went smoothly from sales through paperwork. We hope you enjoy your new vehicle. Today’s your Day

April 07, 2026

I very much appreciated, this time, the communication and updates and proactive work of Phil. He was able to coordinate the securing of parts, then when i brought my car in, was able to proactively find me a More

by ajsantosiii
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
Apr 07, 2026 -

Heiser Ford Lincoln responded

We’re happy Philip arranged parts, organized a loaner and kept you informed while your Lincoln was indoors for door repairs. It’s wonderful to hear the detailing and pickup flexibility met your expectations. We look forward to assisting you again. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

April 05, 2026

Wonderful service and good communication. Thank you thank you thank you thank you words words More

by kraems27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 05, 2026 -

Heiser Ford Lincoln responded

We’re delighted you received excellent service and clear communication during your Ford Maverick purchase. Your positive feedback means a lot to our team. Enjoy every moment behind the wheel of your Maverick! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

April 05, 2026

Phil IS Heiser to me. He remembers EVERYTHING about my repairs. He quickly analyses the problems, and he ALWAYS returns my calls or texts. He is excellent More

by MADHEN
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
Apr 05, 2026 -

Heiser Ford Lincoln responded

It’s wonderful to hear Philip’s expertise with your Lincoln Nautilus repairs and his prompt updates made such a positive impact. We’ll be sure to share your praise for his quick problem-solving and reliable communication. Thanks for the 5-star review! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

April 04, 2026

It was fine The service was fine. Seems like excessive time needed to be able to diagnose additional issue that I have with my sunroof. More

by Dena C
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellianna Haliga
Apr 06, 2026 -

Heiser Ford Lincoln responded

Thank you, Dena, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

April 01, 2026

Car was not repaired after the work was done and I was told that he tested it. I had to go to another dealer More

by glendac82258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2026

Excellent, friendly staff. There was no pressure and Brandon Yates was down to earth, yet professional. More

by Rh5682
Recommend Dealer
Yes
Employees Worked With
Roy Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Edwards
Mar 31, 2026 -

Heiser Ford Lincoln responded

We’re delighted our team provided a friendly, no-pressure experience. Roy’s approachable professionalism really stood out. We look forward to welcoming you back. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com