Back

Heiser Ford Lincoln

Glendale, WI

4.2
1,602 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
Contact Dealership

1700 W Silver Spring Dr

Glendale, WI

53209

Directions

By Type

Showing 1,602 reviews

October 20, 2022

I’ve been getting my card serviced at this dealership for about 9 years now and my experience has always been good. Everyone, no matter what department, is always helpful, pleasant, and very professional. More

by Undraye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 21, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 19, 2022

This dealership is close to my home they are very fast and quick they on time they give you transportation they drive you back and forth to where you need to go they just do a excellent job I recommend th More

by marilinsmith161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 19, 2022

Kristina is the moist courteous, low pressure, yet thorough finance manager I have encountered in 40 plus years of completing automotive purchases. More

by MARSHALL
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in Parts is a 5-star employee., Kristina Beck, Service Team, Blain Boudreau, Mercedes Taft, Lana Finch
Oct 21, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 17, 2022

Great customer service! They thoroughly explained all issues to me and next step options. I will definitely be back. More

by tammy.vossekuil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 17, 2022 -

Heiser Ford Lincoln responded

Tammy, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 15, 2022

Dealer only addressed the issues at hand rather than trying to upswell other services. They were very efficient. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Mercedes Taft
Oct 17, 2022 -

Heiser Ford Lincoln responded

Jim, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 15, 2022

Zak was very friendly. Good conversation and he was wonderful to my Mother which was very nice for us. More

by Brad.bansemer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Krushas
Oct 17, 2022 -

Heiser Ford Lincoln responded

Brad, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 12, 2022

The customer service person was efficient, professional and friendly. The estimated time of service was very accurate. More

by MARSHALL_53211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 17, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 07, 2022

The light was on indicating that I needed an oil change. I took a chance and came in the early morning without an appointment. The service advisor said she would see if they could fit me into the schedule. More

by GENEBASSOFFICE
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 17, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 05, 2022

Great value along with great service, along with a great team of people. I would definitely buy another car from Heiser. More

by Patrick L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Oct 06, 2022 -

Heiser Ford Lincoln responded

Patrick, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2022

After taking my vehicle back for the second time. It is still not fixed. Initially I spent 1623 bucks yet, the leak issue still remained an issue. Brought it back for a diagnostic, still they was una More

by Tyson tyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mercedes Taft
Oct 06, 2022 -

Heiser Ford Lincoln responded

Thank you for taking the time to complete a review. We are sorry that we apparently fell short during your last visit. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

...
56
...