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Heiser Ford Lincoln
Glendale, WI
1,576 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,576 reviews
March 10, 2022
Everyone was professional and made sure I understood and was comfortable with all the steps of the process. The salesperson, Hutch, was friendly and knowledgeable and made the experience stress-free. was comfortable with all the steps of the process. The salesperson, Hutch, was friendly and knowledgeable and made the experience stress-free. More
by STACEY_LUNSFORD
Verified Customer
Helpful March 06, 2022
Excellent customer service! I felt welcomed, and taken care of. My experience was seamless and met with kindness and professionalism. Very efficient… I felt welcomed, and taken care of. My experience was seamless and met with kindness and professionalism. Very efficient… More
by PETALUNA
Employees Worked With
Service Team, Peter Cooney
March 03, 2022
Bad service. Don’t communicate. I had to keep calling them. Kept my truck for a week. For something that was supposed to be 4-5 hours. They had no loaner. No one Don’t communicate. I had to keep calling them. Kept my truck for a week. For something that was supposed to be 4-5 hours. They had no loaner. No one called to let me know my truck was ready, when the work was completed. Even though I had called twice that day, before going to work. My truck wouldn’t start when I went to pick it up, the very next day after calling again and being told it was ready the day before, sorry no one informed you. They had to boost it. Said I needed a battery. Been running find without one. I have even taken it out of state 3 times since then. The work I had done was a recall, even though it was free. It wasn’t my fault and I will never use or recommend this location again. Mercedes is the only person that called me and she was off on all of the other days that my truck was there. Peter is the person that I talked to on the following Monday and Tuesday and he was very apologetic, for he was filling in and thought that someone had called me. More
by msj_martin1962
Employees Worked With
Other Employees :
Kristina Beck, Taylor Nelson, Service Team, Blain Boudreau, Peter Cooney, Renhart Elaisha, Mercedes Taft, Ben Jarvis
February 22, 2022
This dealership was very up front with what my car needed they worked hard to work with my personal schedule to allow me to find the most convenient time to have the work done. The work was done perfectly! they worked hard to work with my personal schedule to allow me to find the most convenient time to have the work done. The work was done perfectly! More
by WOLFF.SARA
Employees Worked With
Mercedes Taft
February 21, 2022
Very polite staff, attend to your needs not theirs. Great deal on my car. Always had great service as I needed. Highly recommend them to others. Great deal on my car. Always had great service as I needed. Highly recommend them to others. More
by SDG849
Employees Worked With
Zak Krushas, Peter Cooney, Jordan McGee
