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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
964 Reviews
Call Service Center (414) 228-5700

964 Reviews of Heiser Ford Lincoln - Service Center

Sort by
February 17, 2023

I just had a recall to fix and an oil change, but I had to wait too long for an appointment. More

by LORENAWJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know employee name
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Feb 20, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

Helpful
February 14, 2023

Charlie was a great liaison. Very professional and thorough. Looking forward to my refund and door fix. More

by Tony S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blain Boudreau, Charlie Przislicki
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Feb 20, 2023 -

Heiser Ford Lincoln responded

Tony, We are thrilled to hear that you’ve enjoyed your experience with Charlie and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
February 14, 2023

Extremely friendly and professional staff! Eagerly Willing to assist with all my service needs for my car More

by matthew.t.reese.mil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Feb 20, 2023 -

Heiser Ford Lincoln responded

Matthew, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
February 13, 2023

They are very professional and informational. Price was fair and I will recommend to a friend More

by jayruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Mercedes Taft, Kenneth Miller, Lana Finch
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Feb 14, 2023 -

Heiser Ford Lincoln responded

Jay, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
February 11, 2023

I have had only good experiences with Heiser. Always a pleasure staff is very efficient. More

by LINDA.GREENE2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Feb 14, 2023 -

Heiser Ford Lincoln responded

Linda, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Helpful
February 10, 2023

Excellent service. I didn't have an appointment but they took care of me. They even fixed a broken piece on my door. More

by cverkuilen5630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith went out of his way to assist me. Also I think Lana was lady who helped as Keith was off today., Lana Finch
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Feb 14, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
February 10, 2023

My experience was very pleasant. The staff did a great job of keeping me informed and explained everything about the work that was performed. More

by WRPATE1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
January 27, 2023

Nice but slow they gave me the run around but we worked it out, Thanks More

by Dannywren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We apologize for the inconvenience you experienced during your appointment. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

Helpful
January 24, 2023

I went in for an oil change and was there for 2. 5 hours. They had coffee and water but no snacks so I was really hungry over lunch time. There told me it would be under an hour. More

by Bobpicciolo30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
Feb 01, 2023 -

Heiser Ford Lincoln responded

Bob, Thank you for your valuable feedback! We sincerely apologize for your wait and inconveniences you experienced. Your feedback has been sent to the appropriate management in an effort to better our business and employees.

Helpful
January 23, 2023

They checked our car while we waited in the lounge and had coffee. They were thorough and fixed what was needed. More

by DJBOGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know.
Report | Print
Feb 01, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Helpful
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