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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,120 Reviews
Call Service Center (414) 228-5700

1,120 Reviews of Heiser Ford Lincoln - Service Center

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September 22, 2023

I was supposed to get a tire quote after my service. Marco forgot to quote them and said he would email it to me. He never emailed me. I’m going to get tires somewhere else. More

by TBHAWKINS08
Recommend Dealer
Yes
Employees Worked With
Marco Villa
Report | Print
Sep 25, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

September 22, 2023

Very curious and professional. I would recommend to get your car fixed here I would recommend to get your car fixed here. More

by SHEAKEVIN344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Randazzo
Report | Print
Sep 25, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 22, 2023

Alex is amazing. He always makes sure my car is up & running! The staff is always so pleasant anytime I came in for service as well! More

by Herrrrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Kenneth Miller, Michael Randazzo, Brooke Spannbauer, Marco Villa
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Sep 25, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 21, 2023

This dealership has been a pleasure to work with. Charlie was a great sales rep to work with and Tim always goes above and beyond! Keep up the great work! More

by LEIGHAYNETHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Charlie Przislicki, Timothy Robinson
Report | Print
Sep 21, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Charlie and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 21, 2023

Mike and the whole crew was very professional and courteous. They got me in at my appointed time and got me out in decent time and kept me informed as to what was going on. More

by RLTOWER1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Randazzo
Report | Print
Sep 21, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 21, 2023

My advisor was very nice and service was quick and and took great care of my vehicle. More

by NL1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Charlie Przislicki, Michael Randazzo, Brooke Spannbauer, Marco Villa
Report | Print
Sep 25, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2023

Marco was professional, friendly and engaged in his job. The service was done quickly and done correctly. Thank you. More

by jon.mclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
Report | Print
Sep 19, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 17, 2023

Ok had a great person Hutch & a great mechanic Hoover. The are both great guys More

by sassmith0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Randazzo
Report | Print
Sep 19, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 15, 2023

Staff was informative and friendly. They went the extra mile and even washed my truck when service was done! More

by jori.clarke
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 13, 2023

Everyone was very knowledgeable and helpful and friendly and communicative well with me and explained everything to me I really appreciate that. More

by SFRENCH0963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Joseph Vicari Jr.
Report | Print
Sep 15, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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