Heiser Ford Lincoln - Service Center

Landon was very accommodating and resourceful and kept me updated. The truck was fixed right the first time and the tech Tim kept everything clean and tidy. updated. The truck was fixed right the first time and the tech Tim kept everything clean and tidy. More

I trust the service department will do the work necessary to keep me on the road. to keep me on the road. More

Excellent customer service, Ontime job delivery. Detail and educative interaction. I surely must return for another oil change. Detail and educative interaction. I surely must return for another oil change. More

Underwhelming & dishonest My vehicle was scheduled to hv all tires and the front wheel well cover replaced. Tires & Parts had to be ordered. I didnt want to continue to drive w/spare so service person said all tires and the front wheel well cover replaced. Tires & Parts had to be ordered. I didnt want to continue to drive w/spare so service person said they wld arrange a loaner & call me back. I nvr got a callback But did get a call from concierge saying they delivered my truck to my home, it was initially supposed to be brought to my office if all repairs were done. I asked concierge to hv the service person call me, he nevr did. I had to call later the next day to inquire what happened. Pretty sure the excuse gvn wasnt true, but gv him benefit of the doubt & just took my truck to Uptown for the couple thousand in repairs. HOWEVER, WHOEVER WASHED DID AN AMAZING JOB! More

This was my first time having my new car serviced, and I had no real complaints. had no real complaints. More

Took my truck in to have work done, truck was there for almost 2weeks and was misquoted on the price of repairs,,,as of this day I'm still not sure what the actual problem is now tho...they did tell me tha almost 2weeks and was misquoted on the price of repairs,,,as of this day I'm still not sure what the actual problem is now tho...they did tell me that is was a number of thinks that it could be.. More

Excellent greatvdealer ship have bought cars ? ? for a long time with this dealership. Bob Gigl is an excellent person to deal with. David was great ? for a long time with this dealership. Bob Gigl is an excellent person to deal with. David was great More

Great service. Great customer service. Very courteous. I couldn't ask for a better experience. Everyone was very helpful and informative. Great customer service. Very courteous. I couldn't ask for a better experience. Everyone was very helpful and informative. More

It's been better in past years. Service has fallen off in the past few years. Service has fallen off in the past few years. More

No Hutch is an excellent salesman who takes care of his customers long after the sale. customers long after the sale. More