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Heiser Toyota
Milwaukee, WI
6,579 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 6,579 reviews
June 16, 2024
Roger was excellent! He helped me and kept me updated throughout the 18 months of ordering and waiting for my car to arrive! Highly recommend Roger to help buy your perfe He helped me and kept me updated throughout the 18 months of ordering and waiting for my car to arrive! Highly recommend Roger to help buy your perfect car!! Thank you so much Roger! More
by jgrimmonpre5
Verified Customer
Helpful June 15, 2024
Service was exceptional at the dealership. The staff were professional, efficient, and attentive to all needs. The staff were professional, efficient, and attentive to all needs. More
by guidenamare1
Employees Worked With
June 15, 2024
Jason was great to work with in buying my new vehicle. Thank you for the wonderful experience. Thank you for the wonderful experience. More
by ladydi7765
June 15, 2024
They Have Done A Few Oil Changes For Me With No Problems Starting Ever Yet Starting Ever Yet More
by shortyyyyisdope
Employees Worked With
June 14, 2024
The people are nice but I was frustrated because I was told it would take 45 minutes and it took 2 hours. told it would take 45 minutes and it took 2 hours. More
by HORAITIS6
Employees Worked With
June 14, 2024
I am redoing this survey again. It took 10 mins to check me in after I had talked to the scheduling person the day before. Then I was questioned about the tires I bought at Costco. It took 10 mins to check me in after I had talked to the scheduling person the day before. Then I was questioned about the tires I bought at Costco. It sounded like they were not going to rotate them. Then when I went to pay for the service I was told about suggested repairs. The first was a leak on the timing cover. HELLO …. I had to ask about the warranty and then she didn’t know. She asked the guy next to her who said yes, then told me she would need to ask her boss. Who said yes. This should have been known or researched prior before talking to me. Why was it my job to even bring this up, this is a $4,000.00 repair. If anything that high of a cost needs to be done and come out of my pocket it will be at a dealership that is not in Milwaukee because of taxes. More
by cassecoeur
Employees Worked With
June 14, 2024
A nice dealership with friendly staff with a nice showroom. I had a great buying experience with Jason and Colt! showroom. I had a great buying experience with Jason and Colt! More
by danielthornton344
June 14, 2024
Al Hussein. ...very nice man...did a great job on helping with my 2021 tundra...love the experience... ...very nice man...did a great job on helping with my 2021 tundra...love the experience... More
by chrispc
Employees Worked With
