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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,580 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,580 reviews

July 29, 2025

Replied to my complaint about incomplete oil change. They replaced part. Mike and Joe K took care of my situation Sat 7/19/25 More

by markmill30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 28, 2025

Everyone was very friendly and helpful. Al answered all of our questions and concerns and helped us to make the right decision to purchase our vehicle. We are very satisfied with this impor More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Heiser Toyota responded

Dear Roger, We are so glad you had a positive experience with us and want to thank you for highlighting our team members who made this such a positive experience for you. Thank you for choosing Heiser and we hope to see you again in the future!

July 28, 2025

Everyone was nice and polite that I dealt with from the person that scheduled my appointment and even text me a coupon code to the guy that took payment. More

by Dschneidersr20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 28, 2025

My experience with the seller was good, but the vehicle they sold me in June was damaged from the day I took it in, and exactly one month has passed and my vehicle is still at the dealership waiting for it More

by dalynails01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joanmanuel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 27, 2025

Al was very friendly and easy to work with and answered all our questions. Our paperwork was handled efficiently and well explained. More

by BRAILLELADY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

July 27, 2025

Facility is clean and organized. Dealership is odd to get to and from but is close to my home location. More

by jayce.luedtke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Heiser Toyota responded

Dear Jayce, Thank you for leaving a review. We appreciate your feedback and business. We hope to see you again in the future! Thank you and have a fantastic day!

July 26, 2025

Peter was very professional, took care of us quickly and answered all of our questions. Highly recommend. More

by M28812Hendrickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 26, 2025

Peter was very cordial, friendly, and efficient. My car went in on time and came out in less than an hour for a routine maintenance appointment. More

by ROSKODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2025 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 25, 2025

They said the work would be done in an hour or so and it was. More

by gkekker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 24, 2025

Very helpful and informative. Great customer service. Thank you so much for everything. Have a great day!!! More

by alexishb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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