Heiser Toyota

I own many Toyotas. Heiser Toyota is the only dealership I allow to touch my cars. Try buying from James Hicks. He's a Real One. Heiser Toyota is the only dealership I allow to touch my cars. Try buying from James Hicks. He's a Real One. More

BEWARE of the employees at this dealership, they are very dishonest and deceitful. Make sure to ask a lot of questions about your service who is working on it, where the work is being done, be very thorough. dishonest and deceitful. Make sure to ask a lot of questions about your service who is working on it, where the work is being done, be very thorough. The service department is great to work with when there isn't an issue but as soon as they know you are not happy it is impossible to get ahold of anyone, especially the service manager Joe. My truck was in for a little damage on the cap caused by them in the time they had it, whoever had it put almost 100 miles on my vehicle. I asked Joe where it had to be taken his answer was "I dont know I will have to look into it". they gave my truck to a subcontractor to do body work, that contractor who the sales manager doesn't know where their shop is, used my truck to run errands all over who knows where and all I got is I don't know. I emailed my situation to who I thought was the manger but was told they no longer hold that position and would talk to the new manager about it. They must have decided that my horrible experience with Heiser's service department didn't warrant any more of their time due to this being about four weeks ago and not hearing anything back. More

Everyone, including Peter, was so nice, personable, and accommodating. I appreciate that every time I come in! The reason I'm giving a 4 and not a 5 is because Peter skipped/forgot to go over the 3rd page accommodating. I appreciate that every time I come in! The reason I'm giving a 4 and not a 5 is because Peter skipped/forgot to go over the 3rd page of the packet with me, which listed the recommendation that I replace the filters, and that there was some sort of error code with my brakes. The texted video (which I didn't see while I was there because I was working on other things) was virtually impossible to understand due to the sound quality. It is such a great idea, but the kinks need to be worked out. It also would have been helpful to see what they were talking about regarding my brakes. More

They did a great job - fast, efficient and I'm very happy. Thank you ?? happy. Thank you ?? More

Had a recall on my Toyota Rav 4 Hybrid; parts were ordered and my car was restored! In spite of a very heavy day, I think there were 5 other cars in just for this major recall, I was glad they were ab ordered and my car was restored! In spite of a very heavy day, I think there were 5 other cars in just for this major recall, I was glad they were able to get us all in! More

Chad and Jordan helped me get this done and I got a great car that should last a long time. car that should last a long time. More

Heiser delivered my Prius in exactly the time frame I had been told it would. I was very pleased with the communication about the service and with the service advisor. been told it would. I was very pleased with the communication about the service and with the service advisor. More

My car was serviced well and no one tried to sell me unnecessary stuff. As a female, sometimes car service technicians try to take advantage of me. They don't know I have multiple engineering degrees. I unnecessary stuff. As a female, sometimes car service technicians try to take advantage of me. They don't know I have multiple engineering degrees. It makes me mad. Heiser does not do that. More

Very responsive to my needs They got me in the same day and that was very beneficial to me and that was very beneficial to me More

Toyota did a good job with the service of my car and I appreciated the work in a timely fashon appreciated the work in a timely fashon More