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Heiser Toyota
Milwaukee, WI
7,531 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,531 reviews
April 25, 2025
Nathaniel explained the service I would be receiving at 5000 miles and at 10000 miles when I would be returning. He went through the results of the inspection. I appreciate such thorough communication 5000 miles and at 10000 miles when I would be returning. He went through the results of the inspection. I appreciate such thorough communication More
by pammec9133
Verified Customer
April 25, 2025
Very relaxed environment, no pressure Managers had excellent demeanor Sales representative Darrin was very professional and extremely knowledgeable on Toyota product Great experience!!! excellent demeanor Sales representative Darrin was very professional and extremely knowledgeable on Toyota product Great experience!!! More
by davids18
April 25, 2025
Just always friendly service and Peter always there to answer questions and help Just always friendly service and Peter always there to answer questions and help with what needs to be done answer questions and help Just always friendly service and Peter always there to answer questions and help with what needs to be done More
by s_olson75
April 25, 2025
After buying a new minivan 12 years ago from Heiser Toyota and working with Al Hussain, we returned to by a used truck. Al is wonderful to work with! He loves what he does and wants his customers to be Toyota and working with Al Hussain, we returned to by a used truck. Al is wonderful to work with! He loves what he does and wants his customers to be happy too. Al is not pushy, takes time to answer questions and treated us like we were friends. He stayed late to work with us and provided answers to all our questions. At delivery time, Al made sure our vehicle was clean and all our concerns before purchasing were addressed. Hi energy and smile are one of a kind. Shout out to Finance Manager, Jorgo Ndina too for helping with fair pricing and all the paperwork during a very busy Monday For anyone in need of a new or used vehicle, we would recommend you visit Heiser Toyota and ask for Al. More
by wolfepack_2001@hotmail.com
April 24, 2025
Performed the services I requested in a timely manner and properly as well. Would highly recommend this dealer and service advisor. properly as well. Would highly recommend this dealer and service advisor. More
by RGEREK
April 24, 2025
I got charged for a service that was meant to be free, and I didn't notice he charged me until my husband pointed it out at home. and I didn't notice he charged me until my husband pointed it out at home. More
by MICHELLEBARBA
April 24, 2025
My service appointment was smooth and quick. It was no problem to have my rav4 serviced in time. It was no problem to have my rav4 serviced in time. More
by mdreinders
Employees Worked With
April 24, 2025
Service department has always done a good job for me. I had Tom a few times and he's great. I had Tom a few times and he's great. More
by sanibelkenneth
Employees Worked With
April 23, 2025
Everything was made very effortlessly I would definitely highly recommend! If I could give more than 5 ⭐️s I would highly recommend! If I could give more than 5 ⭐️s I would More
by Ljklein473
