Heiser Toyota

Heiser has always made things easy, pleasant and convenient. The dealership waiting area is comfortable and accommodating. Nice staff. convenient. The dealership waiting area is comfortable and accommodating. Nice staff. More

Al is great. In a current car environment where car sales people don’t have to try very hard due to the intentional supply and demand, Al takes the old school app In a current car environment where car sales people don’t have to try very hard due to the intentional supply and demand, Al takes the old school approach and intentionally builds a relationship with all of his customers. He truly cares and wants the car buying experience to be the best. I would recommend Al to anyone who was looking to buy a Toyota! He is the best! I did take a star off the dealer since the quality control for preparing my new car was not great. I had to bring it back to the service center because my tires were filled wildly differently (9 psi difference on two). This is something that should have been caught before it left the lot since the fancy dash board clearly says what the psi are. When Jenny the GM reached out about my buying experience I expressed my disappointment. She offered a gift card for my time/expense of having to return to the dealership but never found me during my appointment, left it at the service desk or mailed it. Also I found some chrome parts randomly in my glove box that clearly were not installed. Frustrating for the amount of money I spent on a brand new car. Not really wanting to bring it back to the dealer so the parts are just sitting in the plastic bag. More

Last visit was bad , a recall was done on my sienna someone left a loose screw after replacing the gasoline pump gasket I can hear a noise for 6 months and I talk to Peter miszewski advisor he’s the w someone left a loose screw after replacing the gasoline pump gasket I can hear a noise for 6 months and I talk to Peter miszewski advisor he’s the worse ,he would not listen to me acting like I’m crazy and telling me that he was a technician for years and he assured me that my vehicle was fine but it wasn’t, thankfully this visit was good my car was fix the right way the noise is gone but I don’t know if this will affect my Sienna in a negative way More

Service was quick, they pointed out several things that needed maintenance and gave options to take care of them. needed maintenance and gave options to take care of them. More

I brought in my Camry for a routine oil change and tire rotation. I experienced no issues and had a pleasant experience again working with Matthew. rotation. I experienced no issues and had a pleasant experience again working with Matthew. More

Very quick efficient and knowledgeable in the customer service field, especially at Toyota service space. service field, especially at Toyota service space. More

Always great service in a timely manner with excellent communication skills. Couldn't ask for anything better. communication skills. Couldn't ask for anything better. More

Matt was very helpful. He kept me informed on the status of my car while it was being serviced and offered recommendations for future visits. He kept me informed on the status of my car while it was being serviced and offered recommendations for future visits. More

Very helpful service advisor knew what the issue was annd took care of it right away. The whole appointment was quick. took care of it right away. The whole appointment was quick. More

Heiser is always very helpful in explaining services done and needed and advising when there is a discount available and needed and advising when there is a discount available More