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Heiser Toyota
Milwaukee, WI
7,531 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,531 reviews
April 22, 2025
Very clean, very organized. Nice people. The dealership makes it comfortable for clients to relax while car repairs are done. Nice people. The dealership makes it comfortable for clients to relax while car repairs are done. More
by lajollamed
Verified Customer
April 22, 2025
Service has declined rapidly Workmanship and care has been absent in my last few visits been absent in my last few visits More
by CARPKILLER73
April 22, 2025
I’m not sure who Jeremy Smith is, but Lorri was great, the guy who helped me set up my electronics in my car was great, and the finance guy was great. I’ve never had a good experience buying a car from the guy who helped me set up my electronics in my car was great, and the finance guy was great. I’ve never had a good experience buying a car from a dealership previously. This is was pleasant experience. More
by BeckyB
April 22, 2025
Fine, as always Love the coffee, love the coffee. Michael explained everything and was helpful. Michael explained everything and was helpful. More
by RGRIFFITHS
April 22, 2025
Great follow up on concerns and prompt service, I also know what to do with any additional concerns know what to do with any additional concerns More
by melaniebredeson
Employees Worked With
April 22, 2025
I came in for an oil change and tire rotation. They suggested new engine air filter and cabin air filter. I told them no thanks, I'll do it myself. A half hour later I stopped at an auto parts sto They suggested new engine air filter and cabin air filter. I told them no thanks, I'll do it myself. A half hour later I stopped at an auto parts store to pickup the required filters. When I went to install the engine air filter I found the filter top off with the old dirty filter dislodged. Very disappointing. How much dirt got sucked into my engine? This made me wonder what else was done wrong. I made sure to check that the oil was still up to level. I called the service writer and left a message. No call back. Just called again and got voice mail. No 5 star rating can be given for this kind of service. More
by JKAVANAUGH_1
Employees Worked With
April 21, 2025
I found Christine M. helpful, friendly and NOT overbearing or pushy from a sales perspective. I did not seek out a female salesperson but I was glad that is who I ended u helpful, friendly and NOT overbearing or pushy from a sales perspective. I did not seek out a female salesperson but I was glad that is who I ended up working with. She is approachable. More
by steph1020r
April 20, 2025
The team did the best the could giving me the car of my dreams in the quickest time frame they could. The customer service was very nice and kind with helping get my first car. dreams in the quickest time frame they could. The customer service was very nice and kind with helping get my first car. More
by Morgan Brevard
April 20, 2025
Whole experience was great, easy and quick. Simple and quick process with great communication. Thanks! Simple and quick process with great communication. Thanks! More
by sweinert16
April 19, 2025
Not as good as once was. Needs better communication. Pick up was disappointing did not go over vehicle at all. Needs better communication. Pick up was disappointing did not go over vehicle at all. More
by dmead5
