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Heiser Toyota

Milwaukee, WI

4.7
7,710 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,710 reviews

July 21, 2025

Al is truly an excellent sales person! We have bought three of our new cars with Al's help, the last one just a couple of days ago. We have known Al for 15 years. It's been always a pleasa More

by ALIOSHA_ALIONA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Heiser Toyota responded

Dear Alex, Thank you for sharing your positive experience buying cars with our awesome salesperson, Al. Congratulations on your new vehicle! We look forward to seeing you again in the future and thank you for your business.

July 18, 2025

Service advisor was very helpful in checking on a molding piece for the vehicle covered under warranty More

by jkissane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 17, 2025

Michael was very accommodating and informative. I had no problem with the service I received. More

by bob590
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Jul 17, 2025 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 17, 2025

Heiser has provided consistently good service on our cars. It's taken away a lot of the stress of vehicle maintenance. More

by HERREWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 17, 2025

I believe they solved the computer glitch bug it took a lengthy process! We pray that this RAV-4 will perform well for us. More

by edmiller61
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Jul 18, 2025 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 16, 2025

Purchasing my new car went smoothly overall. I did some research ahead of time, which helped narrow down the options and made the process more efficient. The dealership staff were helpful and tr More

by farrelltj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

July 16, 2025

Al was great. He answered all my questions. Was very knowledgeable about the cars especially when asking about different features on different models. Made the More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

July 15, 2025

Love the cleanest of the facility and kindness of a salesman but the processing of the documents kinda long compared to many other dealers i bought vehicles from. More

by Csong
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Heiser Toyota responded

Thank you so much for your kind words in regards to our facility and staff, and for taking the time to leave us this feedback! We would welcome an opportunity to discuss your experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

July 11, 2025

Did a great job on the battery hold down recall. Very accommodating and very quick. More

by laureenlehnberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 10, 2025

I love bringing my car in do you guys stay great good care of me and great customer service More

by BARBARAWILLIAM2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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