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Heiser Toyota

Milwaukee, WI

4.7
8,001 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,001 reviews

March 03, 2026

Great communication. Excellent job in keeping me informed on the status of my car. Heiser is always accommodating to my needs. More

by ONEPACKMAN004
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
March 03, 2026

Lorri, & Shahat went out of their way to make sure that I got a vehicle I could afford. Jakub explained everything to me and took his time answering my questions. Would definitely recommend Heiser Toyota! More

by j_kornuth
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
March 03, 2026

I found the work to have been quickly done. Kevin was very welcoming, personable, and explained things well. The videos showing the state of the filters and the repair work was also very inform More

by lussierocd
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
February 28, 2026

Everything went great. And Tom kept me updated on the progress of my engine replacement. More

by dmoeller1
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
Mar 01, 2026 -

Heiser Toyota responded

It’s great to hear your Toyota Tundra’s engine replacement went smoothly and that our team kept you informed every step of the way. We appreciate you trusting us with your vehicle and look forward to helping you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 28, 2026

Heiser Toyota Milwaukee was recommended to us by a friend who recently purchased a Toyota Crown. We worked with Alex Hall and highly recommend him. He was friendly, knowledgeable, and professional. Although More

by Kristen Mickie
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Heiser Toyota responded

Kristen, we are so glad that Alex had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

February 28, 2026

Kevin was very courteous, polite, and professional. He showed genuine care for me as a customer, making my visit as convenient as could be. Scheduling my appointment online was very easy, and my car More

by ROSKODAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Heiser Toyota responded

We’re thrilled Kevin could provide a convenient and caring experience during your Toyota Highlander service. It’s great to hear the online scheduling was easy and your vehicle was returned on time. Thank you for sharing your positive experience. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 27, 2026

Friendly, work gets done on time Looking forward to the new car wash. That's all I got More

by TSKELTON
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Feb 27, 2026 -

Heiser Toyota responded

It’s great to hear your Toyota Sequoia was handled promptly and with a friendly touch. We’re excited to bring our new car wash online and hope you’ll enjoy it soon. We appreciate your five-star feedback. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 27, 2026

I am a long time customer. I've purchased three new cars and one used car within the last 16 yrs. Always work with Roger. I feel he works for me and not just for the dealers More

by rmayo1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2026

Great service & everyone was super friendly. I had a great experience. Great customer service & everyone was very helpful! More

by bridget_morstad
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
February 26, 2026

They were patient with me, understand and work with me with all my demands that I wanted in purchase. More

by aselewoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Heiser Toyota responded

It’s wonderful to know our staff responded patiently to every request when you bought your new Toyota 4Runner. Thank you for choosing us to handle all the details. Enjoy every mile behind the wheel of your 4Runner. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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