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Heiser Toyota
Milwaukee, WI
7,856 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,856 reviews
November 09, 2025
Heiser Toyota has always treated me with respect. The service staff is always courteous and helpful. I feel Heiser Toyota offers competitive prices. The service staff is always courteous and helpful. I feel Heiser Toyota offers competitive prices. More
by MGELLENDIN
Verified CustomerEmployees Worked With
Tony
November 08, 2025
The wail was not too long and Michael was very pleasant. He even walked me to my car and held the doors for me. I felt well taken care of. Sorry for the dangling participle ??. He even walked me to my car and held the doors for me. I felt well taken care of. Sorry for the dangling participle ??. More
by Gosull
November 07, 2025
Always great service. Always great service at Heiser Toyota. Michael was great and always a pleasure to work with. Always great service at Heiser Toyota. Michael was great and always a pleasure to work with. More
by CALEB15
November 07, 2025
Okay Too much pushing other programs because 'they have to' No cookies, but they had the car i wanted. to' No cookies, but they had the car i wanted. More
by carolynwoods
November 06, 2025
Took an awfully long time for an oil Change and tire rotation. The service tech never checked my tire pressure. rotation. The service tech never checked my tire pressure. More
by JTGIULIANI
November 06, 2025
I received excellent care and assistance from first expressing my interest, through purchasing the vehicle. I appreciated everything about the experience, and I was glad to be welcomed to the "Heiser f expressing my interest, through purchasing the vehicle. I appreciated everything about the experience, and I was glad to be welcomed to the "Heiser family." More
by Gary Rintelmann
Employees Worked With
November 04, 2025
Awesome ? ? It was a great experience. They even sent me a video of my work being done which I thought was gonna be boring, but was actually pretty cool. ? It was a great experience. They even sent me a video of my work being done which I thought was gonna be boring, but was actually pretty cool. More
by K stick
November 03, 2025
Quick quality service Was treated with respect and all the workers at Heiser Toyota made me feel. I was glad to be there. the workers at Heiser Toyota made me feel. I was glad to be there. More
by milwsudz
November 02, 2025
Al was such a pleasure to work with! He is honest, attentive, accommodating, and has a great sense of humor. I came into the dealership knowing exactly what I wanted. When the vehicle I He is honest, attentive, accommodating, and has a great sense of humor. I came into the dealership knowing exactly what I wanted. When the vehicle I was looking for wasn’t available, he offered me numerous alternatives, and helped me order the vehicle I was looking for. While I waited for my vehicle to arrive Al continued to check in and let me know if anything comparable became available. I couldn’t be more satisfied with my purchase but I must admit I’m going to miss Al’s regular check ins! More
by Kristie D.
October 31, 2025
It was very friendly and very fair. Everyone was very nice. The experience was great. Everyone was very nice. The experience was great. More
by chadheinecke
