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Heiser Toyota
Milwaukee, WI
7,856 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,856 reviews
October 30, 2025
Unfortunately, online scheduling was not working and I really didn't have an appointment on the books when I showed up. Service team, Tom was able to fit me in anyway. really didn't have an appointment on the books when I showed up. Service team, Tom was able to fit me in anyway. More
by BBAHR0
Verified CustomerEmployees Worked With
October 30, 2025
The car maintenance went by quickly and smoothly. The service was nice and easy and things got processed effectively. The service was nice and easy and things got processed effectively. More
by andylor40
Employees Worked With
October 29, 2025
Great service from Mike who checked me in to high quality work by the tech work by the tech More
by ddreifus
Employees Worked With
October 29, 2025
Made appointment for Gold Service Oil Change told dealer kn phone and know person I would wait. Well wait I did 3 hours later my included service for a simple oil change was finally done. This is absolu kn phone and know person I would wait. Well wait I did 3 hours later my included service for a simple oil change was finally done. This is absolutely ridiculous when it is a 15-30 min job. 1 hour to 1.5 hours wait fine. Anything more than that and you should tell people up front and give them the option to reschedule instead of holding them hostage. More
by Matt S
October 26, 2025
I had a great experience and would recommend them to others. They are a very professional organization. others. They are a very professional organization. More
by Gregory Nelson
October 24, 2025
Mike was great. Told us cost, time and future projects Everything was exactly as he said Told us cost, time and future projects Everything was exactly as he said More
by EPsgramma
October 23, 2025
Heiser’s Service Department always works hard to get my car in quickly, diagnose the issue, and provide clear options and quotes for any needed repairs. I never feel pressured into services I don’t want, w car in quickly, diagnose the issue, and provide clear options and quotes for any needed repairs. I never feel pressured into services I don’t want, which I value since there are some services and repairs I can handle myself. My Service Advisor, Tommy, is highly responsive and makes it feel as if he’s working in my best interest. I don’t usually go to dealerships for service, but Heiser is the exception—and they truly are exceptional in the service they provide. More
by sweetroscoe
Employees Worked With
Tommy
October 23, 2025
Fast, efficient, and a little less than I was quoted. The tires look great great The tires look great great More
by CAL3
October 22, 2025
Very professional and courteous. Addressed my questions. Walked me to the waiting room and came to get me when the car was ready. Addressed my questions. Walked me to the waiting room and came to get me when the car was ready. More
by crazyknitting
Employees Worked With
October 22, 2025
My experience was not good on Saturday October 18 when I brought my car in. brought my car in. More
by hoxap30504
Employees Worked With
