Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Toyota
Milwaukee, WI
7,531 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,531 reviews
July 18, 2023
Service representative very heloful in showing what else i need for my truck maintenance wise else i need for my truck maintenance wise More
by BERNIEDIGGS
Verified Customer
July 18, 2023
Repairs seem well done and engine/car checks are done carefully. They have picked up some car defects of which I was unaware ( but real defects, not “made up”!) carefully. They have picked up some car defects of which I was unaware ( but real defects, not “made up”!) More
by LAMORA4136
Employees Worked With
Tom from repair
July 18, 2023
No greeting upon arrival and had no valve stem covers (except green) available. Passed off from initial service writer to a second, seemed odd (except green) available. Passed off from initial service writer to a second, seemed odd More
by 20.045HOUR
Employees Worked With
July 18, 2023
Great prompt service. Fixed factory defects: oil leak from the oil filter holder. Everything was above my expectation Fixed factory defects: oil leak from the oil filter holder. Everything was above my expectation More
by Adamanthomes
July 17, 2023
Heiser always finds time to get me in no matter the service I need. And they always communicate well with me about what’s needed and what to expect in the future. service I need. And they always communicate well with me about what’s needed and what to expect in the future. More
by DWARDEN
July 17, 2023
Friendly service representative. Got me in and very quickly. Coupon I recieved from Toyota was the deal clincher. Got me in and very quickly. Coupon I recieved from Toyota was the deal clincher. More
by SCOTTFRANKEN
Employees Worked With
July 17, 2023
I was charged for a product I didnt ok. The refund was caculated wrong and I was still overcharged $30. I am continually asked to buy other services when I do not feel they are needed. The refund was caculated wrong and I was still overcharged $30. I am continually asked to buy other services when I do not feel they are needed. I feel that I have been taken advantage of and no longer trust this dealership. More
by brooks.vorlobkeeley@outpost.coop
Employees Worked With
Peter M
July 17, 2023
We highly recommend the Heiser Team for all your car needs. Al helped us find just what we were looking for. Upfront and honest with everything! Did not have to deal with any of the nonsense that is com needs. Al helped us find just what we were looking for. Upfront and honest with everything! Did not have to deal with any of the nonsense that is common practice with other area dealerships. Jakub helped to find us the best financing deal. We will be back for additional car purchases in the future. More
by Tracy G
July 17, 2023
Very happy with my purchase and knowledge of your staff. Only complaint with Toyota is that I have a brand new car with a luggage rack I will never use in my lifetime so that part was very frustrating. Just Only complaint with Toyota is that I have a brand new car with a luggage rack I will never use in my lifetime so that part was very frustrating. Just seemed like Toyota wants more money from customers. More
by PURPLEHELLOKITTY
