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Heiser Toyota
Milwaukee, WI
7,856 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,856 reviews
August 13, 2025
I obtained good service. Had to wait a little longer but got the service I requested Had to wait a little longer but got the service I requested More
by Michael
Verified CustomerEmployees Worked With
August 12, 2025
Great service. Easy to schedule.very good customer service. Didn't have to wait long for job to get done. Easy to schedule.very good customer service. Didn't have to wait long for job to get done. More
by CWEDEMAYER
Employees Worked With
August 11, 2025
I appreciated the great customer service provided by Nate. The video of my car was helpful to see the air filters, and the engine. Nate. The video of my car was helpful to see the air filters, and the engine. More
by JULIESCHILLING
Employees Worked With
August 10, 2025
Tom and Darren (? ) made this visit brief and productive. I left perfectly satisfied with the work. ) made this visit brief and productive. I left perfectly satisfied with the work. More
by crosswds
August 08, 2025
Service was very prompt. Waiting area is very clean and comfortable. Appreciate having wifi available Waiting area is very clean and comfortable. Appreciate having wifi available More
by jkissane
Employees Worked With
August 08, 2025
Tom was excellent. He knew what my car needed. Service was fast and I am pleased. He knew what my car needed. Service was fast and I am pleased. More
by mlindsay772
Employees Worked With
August 07, 2025
Great service , easy appointment process, got me in quickly on a weekend. Was done in less than 2 hrs quickly on a weekend. Was done in less than 2 hrs More
by kevin@dgmfg.com
Employees Worked With
August 07, 2025
Al Hussain was great! He kept me informed of everything I needed for the purchase of my Toyota Grand Highlander. He even helped coordinate a couple of touch up repairs aft He kept me informed of everything I needed for the purchase of my Toyota Grand Highlander. He even helped coordinate a couple of touch up repairs after the vehicle was bought. I would highly recommend working with him. More
by dapattillo89
August 07, 2025
Alex was a breeze to work with, and was a genuine human without the pushy car salesman routine. There was no real push at all, and they allowed me time and space to make the right decision for me. Same dea without the pushy car salesman routine. There was no real push at all, and they allowed me time and space to make the right decision for me. Same deal with Jorgo, who shared some stories of his family to break up the thorough breakdown of financing and available options. Very happy with my experience and would work with them again. More
by chris.keogh87
August 05, 2025
It should have taken 4 hours to work on my car. It instead took 3 days. The person I spoke to kept giving excuses. It instead took 3 days. The person I spoke to kept giving excuses. More
by capyboppy1
