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Heiser Toyota

Milwaukee, WI

4.7
7,532 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,532 reviews

June 28, 2023

Service was very professional and timely Told about special services that were beneficial for our needs More

by AAWH0B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 28, 2023

I am very pleased on how my buying experience was for my vehicle. They both made the process run smoothly. Also when I picked up the car the GM came by to greet me and introduce herself. Finally I came b More

by PLOEDER
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maureen Calmes
Jun 29, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 28, 2023

We have purchased several vehicles from them. Roger always does a great job at taking care of us. From the initial discussion on purchasing a car through the delivery the customer service is alwa More

by ONEPACKMAN004
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 27, 2023

Great service. Thorough and on time. Really appreciated service advisor going over the bill with me. More

by BBAHR0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Garski
Jun 29, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 27, 2023

It was my first time coming to Heiser and it was a great experience and service was excellent. People were nice and I will be back. Thank you. More

by nmcglaston
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 27, 2023

Very efficient. Set appointment online and was helped quickly. Was quoted 60-90 minutes for oil change and my vehicle was completed within that time. More

by ERICRG0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas in Service
Jun 29, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 27, 2023

He was a great salesperson. Very knowledgeable and friendly and very helpful. He took his time to show me all the features of my car. More

by evabrett777
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Jun 27, 2023 -

evabrett777 responded

Great job

June 26, 2023

Excellent Service and great attention for the client. They are very friendly. Good chocolate and coffee. More

by GTEJEDAH08
Recommend Dealer
Yes
Employees Worked With
Chad Covert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine
Jun 29, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 26, 2023

The took care of me in quick matter and answered all the questions I had. More

by twalker6189
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 26, 2023

Good service, helpful service coordinator, nice area to work while waiting for my van to be serviced. Only complaint is car wash always seems to be down when I get service More

by KEVIN.DOBKE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. So sorry for the inconvenience of not being able to get a car wash. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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