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Heiser Toyota
Milwaukee, WI
7,540 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,540 reviews
May 29, 2023
Jordan was friendly, courteous and attentive. He answered all my questions and was very knowledgeable. He answered all my questions and was very knowledgeable. More
by MUSKIE1
Verified Customer
May 28, 2023
The people here are very caring and knowledgeable. Service is excellent. So glad I got my car through them! I was well informed throughout the whole process. Roger walked me through all the features I Service is excellent. So glad I got my car through them! I was well informed throughout the whole process. Roger walked me through all the features I had questions on when my car came in. They even put a full tank of gas in my new car! More
by Ptica
May 28, 2023
Great experience. Helpful without being pushy. Thorough without wasting my time. Excellent communication. Will be looking to do business with them again in the future Helpful without being pushy. Thorough without wasting my time. Excellent communication. Will be looking to do business with them again in the future More
by jjwillman84
May 26, 2023
I am completely unimpressed with the customer service follow-up we have received with a handful of issues after purchase. Responses are not timely. It seems that there are a lot of excuses. Also, in t follow-up we have received with a handful of issues after purchase. Responses are not timely. It seems that there are a lot of excuses. Also, in the previous question, I have no idea who Chad is since we never even met him. More
by BEEP1975
Employees Worked With
Other Employees :
Colt Grandstaff
May 26, 2023
Disappointed. Sales rep try their best to suck up to you just to make the sale then “ghost” you once the sale is final. Don’t expect a phone call back ever. No one Sales rep try their best to suck up to you just to make the sale then “ghost” you once the sale is final. Don’t expect a phone call back ever. No one can answer your questions. Free car wash never works. More
by CV
May 25, 2023
Nice and clean place. The people were very nice talking slow so I can understand. Showing me inside my car he was very good 👍 The people were very nice talking slow so I can understand. Showing me inside my car he was very good 👍 More
by KTHAO2011
May 25, 2023
Super helpful. Super thorough. Super knowledgeable. Super communication. Couldn’t be happier with the service and overall experience with Darrin and Heiser Toyota. Super thorough. Super knowledgeable. Super communication. Couldn’t be happier with the service and overall experience with Darrin and Heiser Toyota. I’ll definitely be looking to do with business with them again in the future More
by jjwillman84
May 25, 2023
They seemed to generally care and listened to the history of the ongoing problem. Peter took good care of me, offered a loaner, which helped a lot, described the warranty on the repair, and provided a free w of the ongoing problem. Peter took good care of me, offered a loaner, which helped a lot, described the warranty on the repair, and provided a free wash. He went out of his way to take care of the problem. The price was fair. The quote fom another Toyota dealership was 300 to 700.00 dollars more. I will be back as a customer. More
by Dawnk614
Employees Worked With
Peter in Service 5 stars
May 25, 2023
My 2 problems were fixed problems were fixed promptly. I have one more to go. Surprised the vehicle wasn't washed. I have one more to go. Surprised the vehicle wasn't washed. More
by Kakmgk
