Heiser Toyota

Darrin was wonderful to work with when purchasing our Venza. He communicated with us throughout the entire process, giving us updates for when the vehicle would arrive. He made the whole process very eas Venza. He communicated with us throughout the entire process, giving us updates for when the vehicle would arrive. He made the whole process very easy and was very accommodating. When picking up our Venza, Darrin was very thorough in explaining all of the features on the vehicle and how to change various settings. Colt was very helpful for financing and was patient and kind while we discussed options and asked questions. We would highly recommend Darrin and Heiser Toyota for anyone interested in purchasing a vehicle! More

Tommy’s customer service was outstanding. He made my oil change and wait time much more enjoyable than other dealerships service departments. He made my oil change and wait time much more enjoyable than other dealerships service departments. More

Our sales and finance people were great! However, the car was poorly prepped for delivery. Customer service after the purchase was very disappointing. I bought a car with the cold weather p However, the car was poorly prepped for delivery. Customer service after the purchase was very disappointing. I bought a car with the cold weather package, yet it did not come with the stated all-weather mats; we were told we had to buy those ourselves. The car was supposedly cleaned before we took it off the lot, yet when we removed the paper mats from the floor, there were dirt and crumbs under them, like it had not been vacuumed; the console was sticky and the gas tank was near empty when we left the lot. When we got home we found that the shocks on the hood were bad so the hood would not stay up (not sure how they were able to change the oil). This required us to take it in for maintenance immediately after purchase. Yes, this was a used car, however an expensive one, with only 19k miles on it. There was damage to the front grille that was not reported to us and the GM refused to compromise with us on the cost of replacement. After expressing my dissatisfaction regarding the post purchase customer service, I never received a reply from the manager. Not a great representation for a Toyota dealer! More

Extremely helot full staff great prices and service, definitely coming back here for my next car and all of my service needs definitely coming back here for my next car and all of my service needs More

The people at the dealership are always very nice and friendly. The location is always kept clean and the people are very helpful. friendly. The location is always kept clean and the people are very helpful. More

Extremely helpful, knowledgeable and informative dealership staff We keep coming back year after year because of Al Hussain and Shahat Mohamed They always make us feel special just like family We dealership staff We keep coming back year after year because of Al Hussain and Shahat Mohamed They always make us feel special just like family We are never disappointed This was our first time working with Colt and he made the paperwork go quite smoothly More

Excellent customer service. Received timely, professional, knowledgeable, thorough, cost effective and timely service. Thank you Received timely, professional, knowledgeable, thorough, cost effective and timely service. Thank you More

The dealership is good. People are nice. Will use them again. Good people great job People are nice. Will use them again. Good people great job More

Excellent service especially from Tom L. Tom did a great job handling my car. He is a great employee Tom did a great job handling my car. He is a great employee More

Great customer service! Best Toyota dealer in Milwaukee, WI. Highly recommend service your Toyota vehicle here. Best Toyota dealer in Milwaukee, WI. Highly recommend service your Toyota vehicle here. More