Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,492 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership
View Awards

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,492 reviews

December 23, 2022

A lot of TLC from everyone. Kevin and Peter (courtesy drive) were great. We always are confident with the service. C More

by DRAKUHRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Peter
Report | Print
Dec 29, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 23, 2022

I really appreciated the efficiency, the manner in which I was listened to, with good answers. Service was completed on time, even with a couple of recommended additions. Service was excellent. I had recomm More

by JKWEINHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
Report | Print
Dec 29, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 22, 2022

Al was a great help and a pleasure to work with. Would recommend him to friends & family. More

by Julie Grim Power
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Al was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

December 22, 2022

Jason worked hard to accommodate my requests, and I appreciate his honesty. I will continue to refer family and friends to Jason. More

by LYNDAKROB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Report | Print
Dec 29, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jason was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

December 22, 2022

Friendly staff and went beyond expectations for completing my service. There was one issue after the service that was handled quickly and with satisfactory results. More

by JESPARTLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service dept = 5 stars
Report | Print
Dec 29, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 21, 2022

Very thorough and informative. Keep wait time to a minimum. Always a good experience when I have my auto serviced here. More

by SLEHR512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
Report | Print
Dec 29, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 21, 2022

Awesome service. Easy check in and car was ready when promised. Friendly staff as usual. Thank you. More

by KJSCHILZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
Report | Print
Dec 29, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 21, 2022

Al was an absolute pleasure to work with. Would refer him to friends and family without hesitation. More

by mikelevchets
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Al was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

December 21, 2022

Great service, nice people. James is a true gentlemen. Hooray. Will recommend them to others. More

by REKOP100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maureen Calmes, Aisha Fernando
Report | Print
Dec 29, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear James was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

December 20, 2022

Friendly, helpful service. Would come more often if the charge to diagnose the problem wasn't so high! Since the diagnostic fee is so expensive I usually go to a shop that appl More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (Service dept., not parts)
Report | Print
Dec 20, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

1
...
334
335
336
...
750