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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,878 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,878 reviews

January 26, 2023

Personnel are friendly and very helpful. Everything they did was explained. Only complaint is the high cost. More

by MARLENEMEIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
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Feb 01, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 26, 2023

Thomas lowther gave me great customer service he communicated with me. He made me feel like he cared about. What kind of service I got. More

by TYLEI06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas lowther
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Feb 01, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 26, 2023

Al is very helpful and knowledgeable. We had a lot of fun working with him. Great customer service! More

by Kkudek01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Al was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

January 26, 2023

It was pleasure working with Darrin Henry and the team at Heiser Toyota. I purchased a used vehicle. I had a lot of questions about the vehicle in advance of going in person. They were prompt and thorough wi More

by Tim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department Manager, cannot remember her name., Zach Doro, Colt Grandstaff
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Feb 01, 2023 -

Heiser Toyota responded

Tim, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Darrin and the Heiser Team were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

January 25, 2023

Thomas Lowther did an outstanding job following through with the service department to get a repair redone when we needed to return the vehicle. More

by stevet157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
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Feb 01, 2023 -

Heiser Toyota responded

Steve, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 25, 2023

They are always prompt and courteous about providing great service. I love and trust them doing the care on my vehicle. More

by CHIEFJOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Noah Patnode, John Carlson, Jesse Dealba
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Feb 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 25, 2023

Awesome people would recommend any one to come check out the place and cars end More

by nerex24995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 24, 2023

Easy to work with and friendly staff. Helpful with no high pressure sales tactics and had the vehicle I wanted on site. More

by deborahowen52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Heiser Toyota responded

Deborah, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 23, 2023

First time getting an oil change there I usually go to Andrew. It was quick oil change I’ll be back. The front desk however seemed a little overwhelmed but got the job done. More

by Ik
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 23, 2023

This dealership is wonderful to work with and everyone is so knowledgeable about vechiles and finances! More

by Sharibear32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Report | Print
Feb 01, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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