Heiser Toyota

Very helpful, and knowledgeable and informative. Was able to meet our need for type of vehicle and making it affordable. to meet our need for type of vehicle and making it affordable. More

They made a lot of mistakes with the ordering process and twice they messed up sales tax. twice they messed up sales tax. More

I have a 2020 Toyota Corolla and was in for the 25k Toyota Care Service. When I made the appointment with Shane, he offered an extra oil change at no charge. I asked for a confirmation email, which h Toyota Care Service. When I made the appointment with Shane, he offered an extra oil change at no charge. I asked for a confirmation email, which he did as well. On the day of the appointment, Shane was not in the office, but I worked with Mike. I forwarded the email confirmation and the service was performed. I enjoyed working with both service consultants. More

Brought My car in for service, was told it would be done by 5 PM that someone would call me when car was done. I called at 4:30 talked to receptionist and was told she will call me back, when she called ba by 5 PM that someone would call me when car was done. I called at 4:30 talked to receptionist and was told she will call me back, when she called back she said someone will call me from the service department. Nobody did I called at 5:30 to see if my car was done, was told no one is picking up in service, I called at 7:30, service closed. Needless to say I called the next morning and it was ready for pick up. Funny thing is on the invoice it said it was ready at 13:48 I’d like to know why I didn’t receive a call (number on invoice) to pick up my car the day of service, it was a great inconvenience to find someone to take me the next day to get my car. I usually get good service, very disappointing More

Fast and pleasant service, Altaf Hussain is the man very happy.with him and the service. happy.with him and the service. More

We love working with the folks at Heiser! They are always very accommodating and make us feel good about doing business with them. They are very attentive to our needs and dont try to "up-sell" us. very accommodating and make us feel good about doing business with them. They are very attentive to our needs and dont try to "up-sell" us. More

I have had all of my service done at Heiser since buying my car new in 2015. I will not be going back. The Service Department gave my car back with the check engine light on. It was obvious that no one drov my car new in 2015. I will not be going back. The Service Department gave my car back with the check engine light on. It was obvious that no one drove the car after the new brakes were installed because they would (should) have seen this. I asked for my car to be checked over since service lights were on but this wasnt done. The serviceman who initially helped me was rude when I asked about this. Gruff. The work done was nearly $1000 but regardless of the amount of work they should not treat any customer at anytime without respect and a service mindset. Customer care service at Heiser has decreased and they've lost my business. More

Have purchased my last 3 cars from Heiser Toyota and have always had a positive experience. My last purchase was from Al. This last purchase was somewhat of a challenge due to a paperwork issue (which wa always had a positive experience. My last purchase was from Al. This last purchase was somewhat of a challenge due to a paperwork issue (which was no fault of Heiser’s), and everyone went above and beyond to solve the problem as soon as possible. My experiences with the Service Department over the years has always been positive. I will always recommend Heiser to anyone looking to purchase a vehicle. More

I paid to have tires rotated. When I got home I checked the tire pressure and they were 32, 30, 34 and 35. Additionally I looked closely and noticed the dirt on the lug nuts was not disturbed at all. I do the tire pressure and they were 32, 30, 34 and 35. Additionally I looked closely and noticed the dirt on the lug nuts was not disturbed at all. I do not believe my tired were rotated. There were no signs the the tires were even touched. More

Al was very helpful and easy to work with, he made our car buying experience a pleasure! car buying experience a pleasure! More