Back

Heiser Toyota

Milwaukee, WI

4.7
8,004 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 8,004 reviews

May 13, 2026

Very professional and helpful. Answered my varying questions that gave me the info needed so I can decide some next steps. He didn't try to oversell or push a path forward, which i More

by RonB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026

Great Very good service Great sales team Alex is very good The sales was good More

by David Christiane
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
May 10, 2026

Picked up my truck from a simple oil change and there was a big oil stain on my seat. The following week my truck was picked up to have the stain removed and a poor job was done on the seat, later on found o More

by Dan
Recommend Dealer
No
Employees Worked With
Tom
May 11, 2026 -

Heiser Toyota responded

Providing a positive experience is our top priority, Dan, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 10, 2026

Quick service at a reasonable price for an alignment. Pleasant place to wait, with tables and chairs. More

by keith.heidmann
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2026 -

Heiser Toyota responded

Great to hear that our Toyota alignment service was quick and fairly priced, and that you enjoyed our seating area. We’re glad the waiting space met your expectations. Please let Peter or our service team know if there’s anything else we can do for your Sienna. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 10, 2026

Excellent! !! Experience all the around from the entering, staff, mechanics, all courtesies, caring was wonderful! More

by tprejs
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
May 10, 2026 -

Heiser Toyota responded

Thank you for sharing your outstanding service experience with your Toyota Corolla Hatchback. We’re delighted that every step, from our front desk to the technicians, felt caring and courteous. Kevin appreciates your kind words and looks forward to helping you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 10, 2026

Amazing ? ? I love the video and the service professionals were incredible I will definitely be back More

by Kayokingsby
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
May 10, 2026 -

Heiser Toyota responded

Thank you for the five-star rating. We’re glad you enjoyed the service video and felt well taken care of by our team. We look forward to your next Acura service visit. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 10, 2026

Very informative. Took a lot of time to explain things. Someone addressed me as soon as I walked in the door which wasn't always the case More

by NSWEISBECKER
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
May 10, 2026 -

Heiser Toyota responded

Thank you for sharing that our team provided clear explanations and greeted you promptly upon arrival. We’re pleased your Toyota Highlander received attentive service. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 09, 2026

The work was done efficiently and Mike was very honest about work that did and didn't need to be done. More

by Hansenev11
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
May 09, 2026 -

Heiser Toyota responded

Thank you for sharing your experience. We’re glad the service on your Toyota Highlander was efficient and that Michael provided clear advice on what work was necessary. Please let us know if there’s anything else we can help with. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 09, 2026

Absolutely perfect. Stress free and quick. Everyone was extremely helpful and did not try to over complicate my purchase. More

by sean.rosenthal
Recommend Dealer
Yes
Employees Worked With
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorri Aiono-Dimoff
May 09, 2026 -

Heiser Toyota responded

Thank you for sharing your feedback on your new Toyota RAV4. We’re glad Lorri and our team made your purchase stress free, quick, and straightforward. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 09, 2026

Very professional courteous and informative Look forward to coming back Will visit for service again More

by lerner90nyk
Recommend Dealer
Yes
May 09, 2026 -

Heiser Toyota responded

Thank you for highlighting our professionalism, courtesy, and informative approach during your Toyota Grand Highlander Hybrid service. We look forward to welcoming you back for your next visit. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

...
5
...