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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,875 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,875 reviews

February 27, 2026

Friendly, work gets done on time Looking forward to the new car wash. That's all I got More

by TSKELTON
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Feb 27, 2026 -

Heiser Toyota responded

It’s great to hear your Toyota Sequoia was handled promptly and with a friendly touch. We’re excited to bring our new car wash online and hope you’ll enjoy it soon. We appreciate your five-star feedback. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 27, 2026

I am a long time customer. I've purchased three new cars and one used car within the last 16 yrs. Always work with Roger. I feel he works for me and not just for the dealers More

by rmayo1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Feb 27, 2026 -

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 26, 2026

Great service & everyone was super friendly. I had a great experience. Great customer service & everyone was very helpful! More

by bridget_morstad
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Feb 27, 2026 -

Heiser Toyota responded

Dear Bridget, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 26, 2026

They were patient with me, understand and work with me with all my demands that I wanted in purchase. More

by aselewoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Heiser Toyota responded

It’s wonderful to know our staff responded patiently to every request when you bought your new Toyota 4Runner. Thank you for choosing us to handle all the details. Enjoy every mile behind the wheel of your 4Runner. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

February 25, 2026

I worked with Jason and really appreciated his no nonsense approach to car sales. We ended up with a great vehicle for our family that will serve us well for years to come. More

by ksmondy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Heiser Toyota responded

Dear Ksmondy, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 23, 2026

Great service, done in a timely matter. Well done as always. Great place to come to to get work done. More

by BUCMAN03
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Feb 24, 2026 -

Heiser Toyota responded

Dear Bucman, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 23, 2026

Someone turned my headlights off, which I always have on automatic. So I didn't realize I didn't have any lights on til I was driving on the freeway in the dark. Why do the techs do this? It's happened befo More

by RARCHIQUETTE1
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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Feb 24, 2026 -

Heiser Toyota responded

Dear Rarchiquette, Thank you for the review! We’ll be sure to share your feedback with our team.

February 23, 2026

Pleased A far better experience compared to previous dealerships I've been to. Will consider again. More

by sean.rosenthal
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Feb 23, 2026 -

Heiser Toyota responded

Thank you, Sean, for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 23, 2026

Welcomed at dealership in the best way possible. Very friendly and prompt service. Extremely Satisfied More

by dongreif7
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Feb 23, 2026 -

Heiser Toyota responded

Dear Don, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 22, 2026

Quick and fast with good people there who know what they are doing to help the customers More

by rbrtmtalavera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny López
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2026 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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