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Heiser Toyota

Milwaukee, WI

4.7
7,533 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,533 reviews

September 13, 2019

so far this going great. Good job on the alignment and oil change, will come back for tires next mouth if there any discount and tires alignment for the other truck. More

by CSAYAOVANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Sep 13, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are always happy to help. We appreciate your business and hope to see you again soon!

September 13, 2019

Excellent experience all around! My sales consultant, Bill Lawrence, was very friendly, attentive, and knowledgeable. The entire experience was pleasant and easy. I am a long time cus More

by KRISTENRYDSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
Sep 13, 2019 -

Heiser Toyota responded

Dear Kristen, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had an excellent experience with Bill and Heiser. We greatly appreciate your business and we look forward to seeing you again in the future. Happy driving!

September 12, 2019

Highly satisfied This was my second purchase from Al and the Heiser Toyota group. I absolutely enjoyed my experience and value their kindness, patience, and knowledge More

by CrystalKach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shahat Mohamed, Chue Lee
Sep 12, 2019 -

Heiser Toyota responded

Dear Crystal, Thank you for the great review! We are so happy to hear that we've provided you with a great and personal experience. Glad we could help you find what you were looking for! We greatly appreciate your business and look forward to seeing you in the future.

September 12, 2019

To take a line from the Legos movie, Everything is Awesome! This team has it going on. They had the exact vehicle I wanted. Blew the competition out of the water on price and payments. And if that wasn’t enough More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawrence
Sep 13, 2019 -

Heiser Toyota responded

Dear Tom, Thank you for the 5-star review! We are so happy to hear that we helped to find exactly what you were looking for and provided a great experience to you. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 12, 2019

2018 Toyota Camry XSE Thank you Heiser Toyota for making car shopping easy and enjoyable. I am loving my new car! James is very knowledgeable, personable, and most importan More

by Jordanr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Heiser Toyota responded

Dear Jordan, Thank you for the 5-star review! We are so happy to hear that you had a great experience with Heiser and the team. We greatly appreciate your business and hope to see you again in the future. Glad you're enjoying your new Camry!

September 12, 2019

30,000 mile service Though the service department was busy, the guy at the service desk called me to the desk and did the initial paper work within just a few minutes. Th More

by FOREMANE1589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get his name
Sep 12, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are happy to hear that your visit was great and efficient. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 11, 2019

Never thought I would buy a PRIUS! I got a great deal and didn't have to bring a crowbar. They took my trade and gave me a great bottom line! Couldn't ask for more. Thanks ROGER! More

by DAVISPJ679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Heiser Toyota responded

Dear Davis, Thank you for the great review! We are happy to hear that we helped to find what you were ultimately looking for. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new Prius!

September 11, 2019

Bought a car from Heiser Toyota- Excellent experience!!! This was an excellent experience buying a car. It was the first car we bought from Heiser and I will highly recommend them to others for future purcha More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawrence
Sep 11, 2019 -

Heiser Toyota responded

Dear Joe, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that your first experience at Heiser was excellent. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride and welcome to the Heiser family!

September 10, 2019

Great Service Called in and got same day service, Service rep was great, fast, nice and super service. Not all service center and made the same and Heiser is number More

by UMPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Sep 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are always happy to help. We greatly appreciate your business and look forward to seeing you again in the future.

September 10, 2019

Replace Heat Shield The customer service representative was phenomenal. He was very friendly, patient, and willing to explain what work needed to be done on my car. The m More

by VRUS4BOGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are happy to hear that your experience with us was great and that Jorgo helped to meet your expectations. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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