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Heiser Toyota
Milwaukee, WI
7,531 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,531 reviews
September 10, 2019
Everybody was Great! Everybody was Great Cheerful and Fast Too! I got in early and they took me right away. Dana was super, she told me what I was having done and I was Everybody was Great Cheerful and Fast Too! I got in early and they took me right away. Dana was super, she told me what I was having done and I was in and out in flash. More
by HAUBY123
Verified CustomerEmployees Worked With
Dana Schilz
September 10, 2019
Great service Excellent service. A pleasant greeting when you arrive. Clear explanation of what is to be done. Not a long wait considering what needed to be complet Excellent service. A pleasant greeting when you arrive. Clear explanation of what is to be done. Not a long wait considering what needed to be completed. More
by AAMOROSO
Employees Worked With
Vincent Lor
September 09, 2019
Happy in My New Avalon! James was a pleasure to deal with - polite, patient and relatable. He’s definitely not a high-pressure sales guy, which makes him the perfect sales gu James was a pleasure to deal with - polite, patient and relatable. He’s definitely not a high-pressure sales guy, which makes him the perfect sales guy. Need a new car? Go see James! More
by Connie
September 09, 2019
Service takes too long! Brought the truck in for oil change and tire light reset and was told it’s going to take two hours. One of the main reason we stop going there is due Brought the truck in for oil change and tire light reset and was told it’s going to take two hours. One of the main reason we stop going there is due to the service waiting time vs where I can get my oil change elsewhere here and be out in 20mins. More
by SINDYHANG
Employees Worked With
Forgot their names
September 09, 2019
10,000 Mile Service We took our 2019 Toyota Rav 4 in to Heiser for the 10,000 mile service. As usual, they did a stellar job and the vehicle was ready in the time fram We took our 2019 Toyota Rav 4 in to Heiser for the 10,000 mile service. As usual, they did a stellar job and the vehicle was ready in the time frame promised. We will continue to take our Toyota to Heiser for service. More
by SULLY5222
Employees Worked With
Chue Lee
September 09, 2019
Continued good experience Ever since I purchased my Highlander at Heiser, I've never had a bad experience. The vehicle is great and the service is extremely commendable. Ever since I purchased my Highlander at Heiser, I've never had a bad experience. The vehicle is great and the service is extremely commendable. More
by DENNISFROMWISCONSIN
September 09, 2019
Maint Light came on and scheduled for a quick 45 min Check. My Maint. Light on check went great. No issues, just a Tire rotation needed. Rep went over everything after the Service was explained. Thanx Rob My Maint. Light on check went great. No issues, just a Tire rotation needed. Rep went over everything after the Service was explained. Thanx Rob More
by Robert.Nielsen
Employees Worked With
N/A, Chue Lee
September 09, 2019
Excellent courtesy and value. My oil change appointment was a bit longer than usual, more than an hour, which was unusual. And I had to wait a bit at the check-in . Otherwise every My oil change appointment was a bit longer than usual, more than an hour, which was unusual. And I had to wait a bit at the check-in . Otherwise everyone was extremely courteous, clear and helpful, and accepted the coupon that I had. They also still had a part on hand that I had ordered months ago. Very satisfied. More
by MBWINKOWSKI
Employees Worked With
Chue Lee
September 07, 2019
Great experience Heiser Toyota is a great place to purchase a vehicle. Entire staff was great to work with and very professional. Would highly recommend entire staff. Heiser Toyota is a great place to purchase a vehicle. Entire staff was great to work with and very professional. Would highly recommend entire staff. More
by GAILWIMMER
September 07, 2019
Heiser Toyota was great place to buy a Prius Prime Altaf Hussain did a great job. Made it all go quickly and smoothly. Shahat Mohamed was the star of the show, making the finance process go painlessly. Altaf Hussain did a great job. Made it all go quickly and smoothly. Shahat Mohamed was the star of the show, making the finance process go painlessly. He showed me four different ways to save money, and I took his advice on all four. Thanks Shahat. More
by Bill
