Back

Heiser Toyota

Milwaukee, WI

4.7
8,045 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 8,045 reviews

February 16, 2020

They were helpful. Al Hussain was very helpful in making our choice. He assisted us and eventually, we were able to take with us what we asked for. More

by toyositunde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that Al helped to find exactly what you were looking for. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

February 15, 2020

Tria is friendly, knowledgeable about our new van, and took the time to answer all of our questions. The people who help us were friendly and the enviornment is welcoming. I will buy from again. Thank you More

by SONG and Lee
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tria Lee
Feb 17, 2020 -

Heiser Toyota responded

Dear Song and Lee, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Tria and the Heiser Toyota team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

February 14, 2020

Good Service, Lousy on line appointment 2/1 Made on line appointment and received confirmation same day. 2/7 and 2/9 received email appointment reminder. 2/11 arrived for appointment but I More

by artnshel0
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Feb 14, 2020 -

Heiser Toyota responded

Dear Shelby, Thank you for the feedback, Shelby! We are pleased to hear that you've had a great experience with our service department, and we sincerely apologize for the inconvenience. We greatly appreciate your business and hope to see you again soon. Happy driving!

February 14, 2020

Best Service Center Great service all the way around!! Can't remember the lady's name in the service department but she was wonderful. This service department is why I ca More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of her name
Feb 14, 2020 -

Heiser Toyota responded

Dear Kenny, Thank you for the kind words! We are thrilled to hear that you a pleased with your service and we look forward to seeing you again in the future. Thank you for choosing Heiser Toyota!

February 14, 2020

Great experience, very helpful. Everyone takes the time to explain things. When I am there for service Jorgo always takes the time to talk to me about my new Camry and answer my questions. More

by BRDLEY
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you always enjoy your time with Jorgo. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 13, 2020

My last service experience was excellent! I enjoy bringing my vehicle for service at Heiser because I know I'll be treated well. Joe Kuckuk and Dana Schilz especially have gone way above and More

by GREGORYZAJAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski
Feb 13, 2020 -

Heiser Toyota responded

Dear Gregory, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've continued to have a great experience with the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 12, 2020

Al was friendly and informative Al did a great job explaining the vehicle and other services provided by Toyota Heiser. He addressed some concerns I had with the wheel alignment and More

by Arafat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your time with Al and the Heiser team. Thank you for choosing Heiser Toyota and we look forward to seeing you again in the future. Congratulations on your new ride!

February 12, 2020

Roger is the xxxx! Helpful with getting us into a new 4Runner. We got exactly what we wanted in a vehicle for a fair price. More

by DANKISHTHEFISH
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! Glad to hear that you had a great experience with Roger. We greatly appreciate your business and hope to see you again soon. Enjoy your new 4Runner!

February 12, 2020

DANA is amazing! She is both professional and courteous. She does what she says she's going to do, and gets things done in a timely manner. My sense is that she cares very much about her job and the people More

by CHARGINGCROW
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Feb 13, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Dana and our service department. Thank you for choosing Heiser Toyota and we look forward to seeing you again in the future. Happy driving!

February 12, 2020

My husband and I have been Heiser Toyota customers for many years. We are very satisfied with our 2007 Corolla and 2012 RAV4 and the excellent service Heiser has provided us. More

by BAYEMG
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garski, Chue Lee, Maureen Calmes, Jennifer Searl
Feb 13, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you've continued to have a great experience with us through the years. We greatly appreciate your business and look forward to seeing you again next time. Happy driving!

...
611
...