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Heiser Toyota

Milwaukee, WI

4.7
7,782 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,782 reviews

November 15, 2019

Excellent this time around Brian (the mechanic) explained the problem to me which made me feel like he knew what he was doing. Apparently the gears are set up at a certain spe More

by RSEDGWICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service tech Jeremiah Heatherly, He was great and the mechanic Brian was awsome
Nov 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had an excellent experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 15, 2019

Purchase of 2014 Sienna LE with 75,000 miles Al Hussain at Heiser Toyota in Milwaukee did a very nice job in working with us on our trade in value, negotiations on price for the used Sienna that More

by schneidk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garski
November 15, 2019

Service As always employees were friendly and explained the service procedures that were done. Waiting area is clean and pleasant. Unfortunately I don’t reme More

by eggener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Nov 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 15, 2019

Knowledgeable salesman Cody Cody did an awesome job answering all of my questions and went above and beyond to make sure that I knew everything about the vehicle we purchased. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Severinsen
Nov 15, 2019 -

Heiser Toyota responded

Dear John, Thank you for the positive feedback! We are so happy to hear that you had a great experience with Heiser and that Cody helped to find what you were looking for. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 15, 2019

Excellent service Professional, friendly service. Jeremiah reviewed and explained all work that was done , and showed me the results. I appreciate the time he took with More

by PBORKOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Nov 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 15, 2019

Gr8 experience Friendly dealership and knowledgeable team. No pressure to buy, good follow up, and made me feel like part of a family. Great pricing and will meet o More

by DIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Severinsen
Nov 15, 2019 -

Heiser Toyota responded

Dear Diane, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Cody and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 15, 2019

very good I've purchased 3 new cars from this dealership and worked with James Hicks since 2008 He is Easy to work with and is attentive to what I'm looking for More

by THETREUDENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence, Chue Lee, Amy Bobber, Mitch Willer
Nov 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are thrilled to hear that you've continued to have a great experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 15, 2019

Overall good Have had all service on my2014 Sienna done at Heiser done properly and quickly as I wait for vehicle to be serviced they move it right along. More

by GAULOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 15, 2019

Great people The staff all worked hard and were very helpful Bill from sales from the beginning understood exactly what I was looking for and did all he could to More

by JEFF.LEITERMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
Nov 15, 2019 -

Heiser Toyota responded

Dear Jeff, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that Bill and the Heiser team helped to find what you were looking for. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

November 15, 2019

Toyota 4 runner Bought the vehicle I seen listed and was very happy with the price and the service everyone provided. Would recommend this dealership to everyone. Tha More

by BANDIT21461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My
Nov 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are pleased to hear that you had a great experience with Jason and the Heiser team. Thank you for choosing Heiser and we look forward to seeing you again in the future. Hope you're enjoying your new ride!

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