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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
8,206 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,206 reviews

April 15, 2020

First Car Purchase I recently purchased my first car from Al he was very helpful and provided great service! He worked to make the purchase process go smoothly and sold More

by sophia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2020 -

Heiser Toyota responded

Dear Sophia, Congratulations on your first car and thank you so much for your positive feedback about your experience. Enjoy your new ride! Heiser Automotive

April 14, 2020

I recently purchased my very first vehicle from a dealership and James Hicks at Heiser made this experience next to perfect. Highly recommended. Woot Woot More

by JESSE.CONDIFF
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran (Finance)
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Apr 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are so pleased to learn you had a great buying experience with James. We appreciate the opportunity to earn your business Thank you, Heiser Automotive 414-520-1614

April 14, 2020

Thank Al and the crew for helping my husband and I choose our brand new truck. Thank you Gordon from finance!!! You guys are amazing.Best experience we have, drive home a new truck at a affordable price rang More

by youa_chang
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon
Print
Apr 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are so pleased to learn you had a great buying experience with Al and Gordon. We appreciate the opportunity to earn your business! Thank you, Heiser Automotive 414-520-1614

April 11, 2020

Very good dealership recommend friends family Attention to Detail Very happy overall with the dealership I would buy my 2nd 3rd or 4th 5th car there More

by GJUNG3312
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad covert
Print
Apr 15, 2020 -

Heiser Toyota responded

Dear Valued Customer, We are happy to hear you had a great buying experience and would choose to purchase again from our store. We appreciate the opportunity to earn your business! Thank you, Heiser Automotive 414-520-1614

April 11, 2020

The service was awesome. Very pleased with everyone I interacted with...especially the young man who picked up and dropped off my car. He was professional, friendly and very courteous. Thank you so much! More

by ANITADRVR
Recommend Dealer
Yes
Employees Worked With
Don't remember names of anyone. Sorry
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Apr 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your positive feedback of your service appointment. We look forward to your next visit. Sincerely, Heiser Automotive

April 10, 2020

Thanks for allowing me to have a no-contact oil change and tire rotation on my 2012 Prius. This was much appreciated in the coronavirus period. More

by A customer in the Falls
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Print
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 09, 2020

Al helped me so much with finding me my big girl car! He and the Heiser team found us better rates and a way better price. Al treated me and my parents like family along with the Heiser team. Shahat was hel More

by naleesvang
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 09, 2020

Comfortable waiting area with very few people waiting for the service department to complete their cars. The area was very clean. The service Dept didn’t seem too busy. I got in quickly with no appt More

by REKOSKE
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Print
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 09, 2020

Efficient Service Great, efficient service. They were quickly able to identify the problem with my tire and glove compartment. They were honest about costs and worst ca More

by Sjschiebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Print
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 08, 2020

Convenient location, friendly staff. Salesmen was knowledge on vehicles offered at the dealers location. Salesman was also willing to compromise to make a deal. Good experience More

by CQUINNLAN24
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Alex and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

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